Hi eanne58,
When you have a problem with the game please post in
Help and Support The reason we ask you to do this is because we do not get notified when you post on your forum profile, we only see them when we do a sweep for new registrations so you will not get help very quickly when you post on your forum profile, you will get help much faster if you post in Help and Support.
For you flash issue it depends on what browser you are using. Please see this post for Instructions for several popular browsers.
Flash Player and Cookies/Popup Set up
Egde and Firefox you have to enable flash every session, so it may be easier for you to try a browser other than those. You can read up about those issues here:
Browser Issues
Tiger (moderator)