That is very strange as I know Support was checking your data.

Please contact them again and be sure to check your spam folder in case the response was clasified as spam.

Also read the following information:
http://r1.slashkey.com/forum/showthread.php?t=644366

I checked and nothing. I didn't get an automated response either, if that's the issue too

Support did answered you and asked you some things. Maybe your spam folder auto deleted the response before you checked?

Im sending you a private message.

Trains
 

Hello
Why on my two trains, the one with more wagons, gives less products to my neighbors?
thank you for your replies
:eek:

Hi Dakota Shannen,

I have moved your post to the thread about trains.

The different long cars do not carry the same amount of products, so it depends what long cars are on the train, not necessarily the amount of long cars attached.

For example the long quarry car carries far more products than the long logs or long fish car do. Your neighbours then get between 1% and 3% of all the products being carried by the train when they boost it.

You can open and train and in the Freight Cars section click on a question mark on a long car on that train to see what products it brings then mouse over each product to see the amounts.

OR you can check the Game Guide Chapter 29 Trains in the What can i get from the trains? post to see a list of them. Here's the link:
http://r1.slashkey.com/forum/showthr...50#post5185550

I am not being allowed to boost my friends' trains. Message tells me I cannot boost trains of non-friends... these people are my friends and neighbours. What gives??????

Hi AuntyLyn,
What is happening is those players are using more than one account. Facebook made some changes a while back that causes the wrong data to be sent when they use the switch user in Facebook so they show as non-friends to you.
You can get the correct information and boost those trains if you don't click to boost them in the train manager. Instead leave them alone in there and go to your My Requests tab and find them there. They will have the correct information there and you can boost them from there.

Thanks for your quick answer.
I will study all this!
Good evening

I have checked it all, I went and checked again. I will not be getting the Mayor bonus.

Hi katzyin :)

Taz is not available at this moment.

I visited your farms and the problem is that you dont have 3 trains with at least 10 long cars attached.

Your trains on farms 14 and 15 are ok.

Train on farm 1 has only 9 long cars attached, as the Sliding-Door car is a decoration and not a long car which costs farm cash.

Same with your train on farm 35, only 9 long cars attached, the last car for that train is a decorative Tank car which costs coins, not farm cash.