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Search: Posts Made By: marymarcel
Forum: Help & Support Today, 02:44 PM
Replies: 957
Views: 46,850
Posted By marymarcel
Hi ncbba :) We, moderators, couldnt...

Hi ncbba :)

We, moderators, couldnt reproduce your problem but that doesn't mean that it was not addressed.

You can contact Support and let them know your fix for the problem as any help is...
Forum: Help & Support Today, 02:39 PM
Replies: 834
OFFICIAL Farm Pass
Views: 34,332
Posted By marymarcel
Hi John :) The last set of seasonal goals...

Hi John :)

The last set of seasonal goals were released a few days ago.

If your wife has seasonal goals not completed yet, she should try to do them before the end of the month.
Forum: Help & Support Today, 01:18 PM
Replies: 253
Views: 76,592
Posted By marymarcel
You are welcome VeraN :)

You are welcome VeraN :)
Forum: Help & Support Today, 12:34 PM
Replies: 253
Views: 76,592
Posted By marymarcel
Hi VeraN :) The individual limit is...

Hi VeraN :)

The individual limit is 200,000,000. When you get to that amount, then no matter you continue storing the product, crop, fish etc. they will not go to your storage.

If you go to the...
Forum: Help & Support Today, 12:11 PM
Replies: 659
OFFICIAL Freight Trains
Views: 23,138
Posted By marymarcel
You are welcome nickydwuk, glad we could help you...

You are welcome nickydwuk, glad we could help you :)
Forum: Help & Support Today, 08:22 AM
Replies: 834
OFFICIAL Farm Pass
Views: 34,332
Posted By marymarcel
Hi John :) The last set of seasonal goals...

Hi John :)

The last set of seasonal goals were added a few days ago.

I checked your farm pass and you have already got more than 600 points and got all rewards available for this month.
Forum: Help & Support Yesterday, 08:41 AM
Replies: 659
OFFICIAL Freight Trains
Views: 23,138
Posted By marymarcel
Hi nickydwuk :) I copied your post from...

Hi nickydwuk :)

I copied your post from Suggestions to the thread about Trains in Help & Support to be able to answer you.
Your post about a new tool is still in Suggestions section.

We...
Forum: Help & Support May 27 2024, 08:40 PM
Replies: 173
Views: 90,216
Posted By marymarcel
You are welcome Debbie :)

You are welcome Debbie :)
Forum: Help & Support May 27 2024, 08:01 AM
Replies: 173
Views: 90,216
Posted By marymarcel
Hi Debbie :) I moved your posts to the...

Hi Debbie :)

I moved your posts to the thread about Belts/Dans Bonuses.

I'm sorry there was nobody to answer you earlier.

You have full information on how to find your bonuses and post them...
Forum: Help & Support May 26 2024, 06:39 PM
Replies: 937
OFFICIAL Quests
Views: 761,860
Posted By marymarcel
You are very welcome amanda :)

You are very welcome amanda :)
Forum: Help & Support May 26 2024, 06:29 PM
Replies: 937
OFFICIAL Quests
Views: 761,860
Posted By marymarcel
Hi amanda :) If you dont have any cherry...

Hi amanda :)

If you dont have any cherry tree ready to harvest in your own farm, then you got the Trading lifeline.

Ask one of your neighbors or buddies to sell you the smallest amount of...
Forum: Help & Support May 26 2024, 03:53 PM
Replies: 674
Views: 45,922
Posted By marymarcel
Great! You are welcome NJones :)

Great! You are welcome NJones :)
Forum: Help & Support May 26 2024, 03:47 PM
Replies: 674
Views: 45,922
Posted By marymarcel
Non of us have that red dot in our own profile...

Non of us have that red dot in our own profile picture in the neighbors bar below the game screen while staying in our own farms.

So please run memcache, link below. A new window will open with a...
Forum: Help & Support May 26 2024, 03:35 PM
Replies: 674
Views: 45,922
Posted By marymarcel
Are you sure it is your own farm and not one of...

Are you sure it is your own farm and not one of your other accounts?

Non of us have a red dot while saying in our own farm, only when visiting superneighbors both ways or neighbors who add us as...
Forum: Help & Support May 26 2024, 03:21 PM
Replies: 674
Views: 45,922
Posted By marymarcel
When you are in your own farm, you don't have any...

When you are in your own farm, you don't have any red dot.

You only see it if you visit a farm where that neighbor add you as superneighbor or you are superneighbors both ways.
Forum: Help & Support May 26 2024, 03:15 PM
Replies: 674
Views: 45,922
Posted By marymarcel
Hi NJones :) Click in any picture in your...

Hi NJones :)

Click in any picture in your neighbors bar below the game screen, and then click in Order by Superneighbor option.

The ones to the left of your profile picture, have you as their...
Forum: Help & Support May 26 2024, 03:06 PM
Replies: 674
Views: 45,922
Posted By marymarcel
Hi iceberg :) We cant tell you for sure as...

Hi iceberg :)

We cant tell you for sure as we cant see who they are or how many superneighbors they already have.

You said they made you their superneighbor, but then you are not theirs? If it...
Forum: Help & Support May 25 2024, 06:32 PM
Replies: 1,378
Views: 671,910
Posted By marymarcel
Hi bbarksda :) The products you need for...

Hi bbarksda :)

The products you need for your 47 Vet Supplies factories are also used in other facilities.
It is a case of supply and demand.

I suggest you to use the Ingredient planner.
...
Forum: Help & Support May 25 2024, 04:43 PM
Replies: 674
Views: 45,922
Posted By marymarcel
Hi iceberg :) I moved your post to the...

Hi iceberg :)

I moved your post to the thread about Neighbors to be able to answer you.

Please run memcache, link below. A new window will open with a short list of unsettings. Close that...
Forum: Help & Support May 25 2024, 03:27 PM
Replies: 1,378
Views: 671,910
Posted By marymarcel
Hi bbarksda :) I will only get the Vet...

Hi bbarksda :)

I will only get the Vet Clinic and the Animal suture line as examples.

You have 47 Vet Clinic and 47 Vet Supplies Factory. But not enough products stored.

At this time, you...
Forum: Help & Support May 25 2024, 10:11 AM
Replies: 1,378
Views: 671,910
Posted By marymarcel
Hi bbarksda :) Please give us an example of...

Hi bbarksda :)

Please give us an example of a service facility and products having this problem.
Forum: Help & Support May 25 2024, 09:40 AM
Replies: 500
Views: 125,237
Posted By marymarcel
Hi lightnbugz :) I moved your post to the...

Hi lightnbugz :)

I moved your post to the thread about NCC.

I'm sorry but once the facilities are entered into the contest you must NOT move them to storage or to another farm. If you do, you...
Forum: Help & Support May 23 2024, 04:44 PM
Replies: 125
Views: 55,223
Posted By marymarcel
You are very welcome Sundos :)

You are very welcome Sundos :)
Forum: Help & Support May 23 2024, 02:07 PM
Replies: 277
Views: 128,884
Posted By marymarcel
Hi crissie :) You own the Sushi Restaurant...

Hi crissie :)

You own the Sushi Restaurant which uses Yellowtail, so maybe that fish was used there.

Please contact Support team so they can check on your problem. To contact them click on the...
Forum: Help & Support May 23 2024, 02:04 PM
Replies: 125
Views: 55,223
Posted By marymarcel
You are welcome Sundos :) I would suggest...

You are welcome Sundos :)

I would suggest you that before using the Zip function, please take note of your coins amount. Then check it again after zipping. Sometimes if it is a small amount or the...
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