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Forum: News & Announcements Aug 01 2023, 06:45 AM
Replies: 149
Views: 32,270
Posted By Tiger
Hi amanda1955, Uploading a picture isn't...

Hi amanda1955,

Uploading a picture isn't possible at the moment to correct your missing profile picture. The devs are still working on some of the disappearing profile picture issues, we do not...
Forum: News & Announcements Jul 15 2023, 05:30 AM
Replies: 149
Views: 32,270
Posted By Tiger
Hi Alex2012 and BarbLH, The devs were able...

Hi Alex2012 and BarbLH,

The devs were able to reproduce the error and started working on it while I was gone for the night. Hopefully it should be fixed soon. It may be worth you running the...
Forum: News & Announcements Jul 14 2023, 06:02 PM
Replies: 149
Views: 32,270
Posted By Tiger
Thanks Alexm2012, We will try the carbonated...

Thanks Alexm2012,

We will try the carbonated water, at the moment we don't think it's the amount exchanged as it's happening with different amounts. It doesn't seem to be happening to everyone...
Forum: News & Announcements Jul 14 2023, 05:56 PM
Replies: 149
Views: 32,270
Posted By Tiger
Thanks BarbLH, all information appreciated! ...

Thanks BarbLH, all information appreciated!

We've had no problems exchanging for eggs nor have we had problems exchanging far more gifts than that either so we will keep looking for a cause. As...
Forum: News & Announcements Jul 14 2023, 04:40 PM
Replies: 149
Views: 32,270
Posted By Tiger
Hi BarbLH, Thank you for your response and...

Hi BarbLH,

Thank you for your response and the copy of the error, much appreciated.

I am only quoting part of your message that I would like a little more information on please if you can.
...
Forum: News & Announcements Jul 14 2023, 06:06 AM
Replies: 149
Views: 32,270
Posted By Tiger
Hi Alexm2012, Have you also checked the...

Hi Alexm2012,

Have you also checked the routine things are done like browser clearing, updates, computer updates?

On the website:

How many Pending gifts are showing on the Pending tab?
...
Forum: News & Announcements Jul 05 2023, 07:20 AM
Replies: 149
Views: 32,270
Posted By Tiger
Hi Alexandra_J, Please have them register to...

Hi Alexandra_J,

Please have them register to post in the forum themselves and provide their user ID in the following link in Help and Support:
http://r1.slashkey.com/forum/showthread.php?t=659946...
Forum: News & Announcements Jul 05 2023, 06:39 AM
Replies: 149
Views: 32,270
Posted By Tiger
Hi RoseArienh, Load the Facebook version of...

Hi RoseArienh,

Load the Facebook version of Farm Town and look in the red box above your game screen. That's the only information available from the devs at this time.
Forum: News & Announcements Jun 28 2023, 06:04 AM
Replies: 149
Views: 32,270
Posted By Tiger
You're welcome Clohar, glad we were able to help...

You're welcome Clohar, glad we were able to help :)
Forum: News & Announcements Jun 28 2023, 05:01 AM
Replies: 149
Views: 32,270
Posted By Tiger
Hi Clohar, You have both of those farms and...

Hi Clohar,

You have both of those farms and your Farm 1 set as Quest farms which is what prevents the animal sheds from being harvested on those farms when you use the Harvest All at the top of...
Forum: News & Announcements Jun 27 2023, 05:27 AM
Replies: 149
Views: 32,270
Posted By Tiger
Thanks to Raul and all the dev team for your...

Thanks to Raul and all the dev team for your continued hard work with the websites and keeping the new releases coming, much appreciated! :D
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