Forum: Help & Support
May 04 2024, 01:48 PM
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Replies: 1,356
Views: 665,053
Hi lynnetimpeiro :)
We are not sure but it...
Hi lynnetimpeiro :)
We are not sure but it could be that not enough products to fill a facilitiy or service by the time you were loading them.
Maybe you could check if any of the facilities is...
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Forum: Help & Support
May 04 2024, 12:09 PM
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Replies: 1,356
Views: 665,053
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Forum: Help & Support
May 04 2024, 09:21 AM
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Replies: 1,356
Views: 665,053
Hi PapaDoe :)
The Smartphone Repair Tools...
Hi PapaDoe :)
The Smartphone Repair Tools Facility is a coin facility not a farm cash facility.
Just in case you dont know, if you sell a farm cash facility you only receive coins, not farm...
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Forum: Help & Support
May 01 2024, 09:16 AM
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Replies: 1,356
Views: 665,053
Hi Beth :)
You still have active the...
Hi Beth :)
You still have active the privilage from April farm pass for Increase capacity by 10% for facilities producing common ingredients and the Semi Trailer is one of them.
That is why...
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Forum: Help & Support
Apr 29 2024, 01:40 PM
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Replies: 1,356
Views: 665,053
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Forum: Help & Support
Apr 29 2024, 12:19 PM
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Replies: 1,356
Views: 665,053
Alexandra, we can fix that but it is an old...
Alexandra, we can fix that but it is an old facility and everyone knows its name, we use the n as we have a limit of words used in the posts.
Anyone looking for it, just can use the search box and...
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Forum: Help & Support
Apr 29 2024, 08:58 AM
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Replies: 1,356
Views: 665,053
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Forum: Help & Support
Apr 05 2024, 02:32 PM
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Replies: 1,356
Views: 665,053
Hi lynnetimpeiro :)
You said you saw that...
Hi lynnetimpeiro :)
You said you saw that All Facilities, All Farms are checked in the funnel.
What about the Facility Type? is it set to Regular Facilities All and Service Facilities All?
...
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Forum: Help & Support
Apr 04 2024, 12:04 PM
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Replies: 1,356
Views: 665,053
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Forum: Help & Support
Apr 04 2024, 08:36 AM
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Replies: 1,356
Views: 665,053
Hi Vivienne :)
Please open your Facility...
Hi Vivienne :)
Please open your Facility Manager and check that all your bakeries have a check mark.
Also, open your bakeries and be sure that all products have a check mark in the little box...
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Forum: Help & Support
Mar 16 2024, 08:02 AM
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Replies: 1,356
Views: 665,053
Hi javsgirl :)
I moved your post to the...
Hi javsgirl :)
I moved your post to the thread for your problem.
Please be sure you have Show Regular Facilities checked in your preferences, the wrench, to be able to see the oil pumps on your...
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Forum: Help & Support
Feb 13 2024, 01:53 PM
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Replies: 1,356
Views: 665,053
Hi corogirl :)
I will contact support again...
Hi corogirl :)
I will contact support again to see if they can contact you other way.
EDITED TO ADD: Support has no tickets from you. Please use the following email address to contact them: ...
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Forum: Help & Support
Feb 05 2024, 01:22 PM
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Replies: 1,356
Views: 665,053
Hi corogirl :)
Did you get the automatic...
Hi corogirl :)
Did you get the automatic response? Did you check your spam folder in case the responses went there?
Edited to add: I contacted Support and they have not received any ticket from...
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Forum: Help & Support
Feb 03 2024, 02:13 PM
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Replies: 1,356
Views: 665,053
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Forum: Help & Support
Feb 03 2024, 01:59 PM
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Replies: 1,356
Views: 665,053
Hi corogirl :)
Taz is not available at this...
Hi corogirl :)
Taz is not available at this moment.
The bonus batches only applies to the production facilities.
To fill the service facilities you need to have the products in storage.
...
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Forum: Help & Support
Feb 03 2024, 08:01 AM
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Replies: 1,356
Views: 665,053
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Forum: Help & Support
Feb 03 2024, 06:55 AM
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Replies: 1,356
Views: 665,053
Hi Enigmacross :)
You need to contact...
Hi Enigmacross :)
You need to contact Support team as we can't do refunds through the forums. To contact them click on the link below, fill out the form and submit it. Please include all details...
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Forum: Help & Support
Jan 17 2024, 08:03 AM
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Replies: 1,356
Views: 665,053
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Forum: Help & Support
Dec 13 2023, 04:36 PM
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Replies: 1,356
Views: 665,053
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Forum: Help & Support
Dec 02 2023, 05:33 PM
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Replies: 1,356
Views: 665,053
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Forum: Help & Support
Dec 02 2023, 04:56 PM
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Replies: 1,356
Views: 665,053
Hi Early Girl :)
There is a limit to how...
Hi Early Girl :)
There is a limit to how many products you can have unchecked in your facilities.
Take in mind that if you uncheck facilities, then that means you are unchecking all products...
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Forum: Help & Support
Nov 14 2023, 02:13 PM
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Replies: 1,356
Views: 665,053
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Forum: Help & Support
Nov 14 2023, 02:12 PM
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Replies: 1,356
Views: 665,053
Hi MammaKanode :)
You can open the Store,...
Hi MammaKanode :)
You can open the Store, click in Facilities tab and then set the funnel to Owned.
If you are checking for a specific facility or service, then you can also set tha A/Z filter...
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Forum: Help & Support
Oct 20 2023, 09:18 PM
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Replies: 1,356
Views: 665,053
Hi lynnetimpeiro :)
As far as I remember, we...
Hi lynnetimpeiro :)
As far as I remember, we only saw that error a couple of times.
We think that could happen if you didnt have enough of an ingredient to fill facilities.
If that didnt...
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Forum: Help & Support
Oct 08 2023, 02:08 PM
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Replies: 1,356
Views: 665,053
H Myrtle :)
I moved your post to the thread...
H Myrtle :)
I moved your post to the thread about Facilities and Facility Manager.
I just cashed out and the correct amount of coins were added to my total.
Please take note of your amount...
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