Headless Horseman -- No Support in Sight
Are you saying that it takes the Farm Town Support group two weeks to respond to requests for assistance? Or the Facebook Support group that amount of time?
And where can one even get in touch with the Facebook Support people? They have a Help area with no ways listed for contacting them for support.
I purchased ink online through one of the marketing partners of either Farm Town or Facebook and was supposed to receive 140 Facebook credits but have received NOTHING...and had ZERO RESPONSE from the Support Group at Farm Town / Slashkey.
This system is not working! No accountability. No response to customer inquiries. Promises, Promises, Promises but NO ACTION...except to make you bogus offers they won't follow through on when you comply with all their requirements, send them money as required, and they just ignore you.
This "partnership" between Farm Town / Slashkey and Facebook is looking more and more like the "Headless Horseman."
BUYER BEWARE.
Customer Service and Support is Not Paying Attention
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