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Old Feb 12 2021, 10:50 AM
Taz D's Avatar
Taz D Taz D is offline
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Join Date: Apr 29 2010
Location: Buda, Tx
Posts: 21,785
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Quote:
Originally Posted by CarolAnnBurdine View Post
it desn't advance beyond the black screen when using the FarmTown link on my home page.
The link that we were given in January to see if the game would load is the one I bookmarked and use. But none of the updates are available there. At least I can access my farms through it.
Hi CarolAnnBurdine,
That link is a very basic link only to see if it would load the WebGL. It won't have the updates.
Please try clearing your browser cache, close your browser, then reload the game from the Facebook link. It can take several minutes to load as it has to download all the graphics for the game. Leave it sit for a bit and see if it will finish loading. The black screen is where it is downloading all those graphics.


If it still does not load, please check if there is any update for Windows, you can type update in the search box and you usually get "search for updates", you have to follow the instructions. Remember to close and restart after updating.


After that then follow the instructions given in this announcement:

http://r1.slashkey.com/forum/announcement.php?f=1

You have to try all suggestions under FIRST LOAD OF FARM TOWN.
After trying them all, then restart and check again if your game loads.

Also if you go to the first post, first page of the following thread link. There are steps to let you check your computer:
http://www.slashkey.com/forum/showthread.php?t=650270


If you still can not get it to finish loading please post in that thread.
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Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.