Quote:
Originally Posted by Taqmmykinz
Im heartbroken, I accidently purchased an item I didnt want with Farmcash..Is there some way I can get a refund. I dont want this item at all. Please help
|
Hi Tammykinz,
If it's the big waterwell you bought by mistake, you will need to contact the support team to request a refund and see what they say. The decision is up to them.
To contact Support, please click on the link below, fill out the form and submit it. It can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
http://apps.facebook.com/farmtown/settings2/support/
You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.
If you have any problems finding the automated response to your ticket, please click on the following link for instructions to help you with that:
Support Issues - how to find their replies.