Quote:
Originally Posted by dawalsh
I followed the link from my account to report bugs. If this is the wrong place, please let me know.
My user ID is 1516504880. I have a few issues to report that may or may not be related:
•When I load FT the past few days, I have been receiving a pop-up message saying I have either clicked on a link that no longer exists or I don’t have the right to view. I close the pop-up and continue to play. This has happened on multiple accounts and on multiple browsers (details below) but it is intermittent without any pattern I have been able to detect.
•I have started getting this message in the console section (not a pop-up) on this account: 2022-04-10 18:39:33.003 WARNEXCEPTION: Ajax.Notify_Caller - Exception: System.NullReferenceException: Object reference not set to an instance of an object.
•When ghosting facilities, I have occasionally been getting a message in the console that I don’t have screenshots of right now but I remember the word ITEM and the word RECIPE being included. When this happens, the game freezes and I have to reload it. I don’t know if this is related or not but I sometimes my facilities are not giving me accurate information on missing ingredients (when I look under the actual fac, it shows it is under 100% but I don’t have anything pending to start. When I look at the ingredients, it indicates I still have more than enough. But when I look at the facility that gives me the first ingredient or two and look at what I need there, it shows I have 0 of that ingredient – not the same number of what it shows under the individual facility). When ghosting today, I have the below messages (one of the first, long one and multiples of the 2nd shorter PlayerLoop message):
2022-04-10 19:02:38.750 ERRORexception thrown: RuntimeError: null function or function signature mismatch,RuntimeError: null function or function signature mismatch
at https://cdn.slashkey.com/flash/farm/...:wasm-function[50290]:0xe4a6c8
at https://cdn.slashkey.com/flash/farm/...:wasm-function[102761]:0x1b51d51
at https://cdn.slashkey.com/flash/farm/...:wasm-function[2316]:0x10bb6c
at https://cdn.slashkey.com/flash/farm/...:wasm-function[119116]:0x1ee7b0e
at invoke_viiii ( https://cdn.slashkey.com/flash/farm/...js.gz:3:424651)
at https://cdn.slashkey.com/flash/farm/...:wasm-function[49144]:0xda9dea
at https://cdn.slashkey.com/flash/farm/...:wasm-function[50083]:0xe3cc36
at https://cdn.slashkey.com/flash/farm/...:wasm-function[89687]:0x18797c7
at https://cdn.slashkey.com/flash/farm/...:wasm-function[643]:0xd2dae
at https://cdn.slashkey.com/flash/farm/...:wasm-function[119116]:0x1ee7b0e
at invoke_viiii ( https://cdn.slashkey.com/flash/farm/...js.gz:3:424651)
at https://cdn.slashkey.com/flash/farm/...:wasm-function[89718]:0x187b575
at https://cdn.slashkey.com/flash/farm/...:wasm-function[119116]:0x1ee7b0e
at invoke_viiii ( https://cdn.slashkey.com/flash/farm/...js.gz:3:424651)
at https://cdn.slashkey.com/flash/farm/...:wasm-function[43706]:0xc3f536
at https://cdn.slashkey.com/flash/farm/...:wasm-function[89720]:0x187b9c8
at https://cdn.slashkey.com/flash/farm/...:wasm-function[135223]:0x23b2184
at https://cdn.slashkey.com/flash/farm/...:wasm-function[20208]:0x58aa4b
at https://cdn.slashkey.com/flash/farm/...:wasm-function[119124]:0x1ee7b7a
at invoke_iiii ( https://cdn.slashkey.com/flash/farm/...js.gz:3:424482)
at https://cdn.slashkey.com/flash/farm/...:wasm-function[3103]:0x12fa38
at https://cdn.slashkey.com/flash/farm/...:wasm-function[40761]:0xb6e227
at https://cdn.slashkey.com/flash/farm/...:wasm-function[1199]:0xe3aac
at https://cdn.slashkey.com/flash/farm/...:wasm-function[30807]:0x93bcfd
at https://cdn.slashkey.com/flash/farm/...:wasm-function[131878]:0x2349257
at https://cdn.slashkey.com/flash/farm/...:wasm-function[57281]:0x1097441
at https://cdn.slashkey.com/flash/farm/...:wasm-function[123138]:0x1fb7b4e
at https://cdn.slashkey.com/flash/farm/...:wasm-function[60426]:0x131f270
at https://cdn.slashkey.com/flash/farm/...:wasm-function[60426]:0x131f2e1
at https://cdn.slashkey.com/flash/farm/...:wasm-function[56346]:0xfec3c4
at https://cdn.slashkey.com/flash/farm/...:wasm-function[119119]:0x1ee7b3c
at browserIterationFunc ( https://cdn.slashkey.com/flash/farm/...js.gz:3:221655)
at callUserCallback ( https://cdn.slashkey.com/flash/farm/...js.gz:3:174853)
at Object.runIter ( https://cdn.slashkey.com/flash/farm/...js.gz:3:176113)
at Browser_mainLoop_runner ( https://cdn.slashkey.com/flash/farm/...js.gz:3:174388)
AND
2022-04-10 19:02:49.772 ERRORAn abnormal situation has occurred: the PlayerLoop internal function has been called recursively. Please contact Customer Support with a sample project so that we can reproduce the problem and troubleshoot it.
Just IN CASE you need it, this is the information about the accounts I have in case it helps to figure out if it is related to the facilities, or browser, or a combo:
•This account: ID #1516504880; usually on Edge; lots of facs that I ghost and post
•Secondary account: ID #100008336897641; usually on Opera; some facs that I post; ghost from the first account sometimes.
•Another account: ID #100113540612868; usually on Chrome; no facs; I have seen the pop-up message here but not the others.
•Last account: ID #809993348; usually on Firefox; some facs; don’t use them much and don’t post but occasionally ghost.
I have cleared the memcache on all of them and restarted my computer and it hasn’t helped. Please let me know if you need any other info or if there is anything I need to do. Thank you! Denise |
Hi Denise
First of all you have to be sure your browsers are up to date. Also check if you have any pending update for Windows or Mac in case you use it.
The pop up your are getting is saying the content is not longer available? If so then it could be there is a problem transfering data from Facebook to the game. As the message is from Facebook, then you could contact them using the Report a problem in Facebook settings. Im sorry but there is nothing the developers can do to about this.
About the following error: WARNEXCEPTION: Ajax.Notify_Caller - Exception: System.NullReferenceException
What were you doing when you got it?
Did this error prevent you to continue working?
For the other errors, Im sorry but you are getting them while trying to ghost facilities and that is a trick and we cant help you with those.
I can only tell you that the errors in the Console about recipe are usually tied to not have enough of something to fill facilities.
To know if you have or not enough ingredients, then use the Ingredient Planner in your Facility Manager.
You can set it to All Facilities, 15 Days (it is a full run to 100%) and By Missing.
You can put a check mark to "Include disabled products" and then click in Update button.
If you see an item with red numbers into brackets, that is the amount you need to add for that period time (15 days)
You can change the time to different options.
There is more information about the Ingredient Planner in the following link form our Game Guide:
http://r1.slashkey.com/forum/showthr...22#post6298322