Quote:
Originally Posted by SusieB
ships rarely get through all 30 ports but, still take over 7 days total to return to home. All I can say is that ship that was available to unload and re-stock at 10:15 last Thursday was not able to be unloaded and re-stocked till 11:10 tonight. Have even tried not stocking with products I don't need.
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Hi SusieB,
Then it can not be because of DST as we changed to that on March 13th, several weeks ago. I will have to check but I am not sure that the 7 days begins at the beginning of the prep time, but begins when the ship is dispatched instead.
If you wish you can contact Support about this. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
http://apps.facebook.com/farmtown/settings2/support/
You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.
If you are having a problem getting responses from Support please read the information in the following link:
http://www.slashkey.com/forum/showthread.php?t=644366