Thread: Official Top Post Thread Tools and Fuel
View Single Post
  #603  
Old Jun 18 2022, 01:56 PM
marymarcel's Avatar
marymarcel marymarcel is offline
 
Join Date: Sep 30 2009
Location: Buenos Aires, Argentina
Posts: 14,954
Default

Quote:
Originally Posted by corogirl View Post
Also, when I fill my facilities and clients they show as 100% full then I refresh and the clients have reverted back to pre fill stage. Sometimes but not always, the facilities revert back so both have to be refilled again which is using fuel twice. This has been going on for months.


Try clearing your memcache, link below. A new window will open with a list of unsettings, close that window and your farms in all tabs you have it open.
Then reopen your farms and see if the problem was fixed.

https://apps.facebook.com/farmtown/p...lear_memcached

If the problems continues, then contact Support. To contact them click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.

http://apps.facebook.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you dont find the automatic response then read the following information:
http://r1.slashkey.com/forum/showthread.php?t=644366
Reply With Quote