Quote:
Originally Posted by Grumpdad
When this release came out a friend of mine lost all of her large sea coasts on farm two, she does have an account with the forum but has forgotten her password and although she has requested to reset it many times has never had an email to reset it. She has also reported it but never got a ticket email either. She is not sure of the exact number of sea coasts she lost but they cost dollars so will be very expansive to replace. Her farm ID is 1405179373, what can she do one, to get the sea coasts back and two to get back into the forum? If someone private messages me I can give the email address the forum was set up with. Many thanks.
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Hi Grumpdad,
She has replied to support and said that her problem was resolved.
If she is having a new problem, please ask her to send a new ticket in rather than reply to an older one and to make sure she checks her spam/junk folder for any new replies as they sometimes end up in there.
Here are 2 links you can give her if she still needs their help with either issue. The first is to contact support with a new ticket:
http://apps.facebook.com/farmtown/settings2/support/
This one is a link with information on how to find support replies, she does not need to be logged into the forum to read it:
http://r1.slashkey.com/forum/showthread.php?t=644366