Quote:
Originally Posted by pdsegida
I was sent a gift of 250 FC but never received it. Please help. Thanks, Pam (not sure if this link will work for you to see transaction, fingers crossed)
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Hi pdsegida,
I moved your post to the Help & Support section thread about farm cash. Please do not post problems in the Suggestions section as that is only for making suggestion for changes to the game and not for problems.
According to your data, you received the gift card this morning, but I do not see it in your Gift box nor redeemed.
You will need to contact Support about this as we can not do anything about this through the forums. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
http://apps.facebook.com/farmtown/settings2/support/
You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.
If you are having a problem getting responses from Support please read the information in the following link:
http://www.slashkey.com/forum/showthread.php?t=644366