Quote:
Originally Posted by LizanneB
I still cannot get past the cancel/continue box to open Farmtown. I try to cancel and it says to Activate Farmtown. I have done that, still in a loop. Is there any other way to activate my Farmtown game? I received an email with that info but it DID NOT WORK either. Please help. If I remove the game and readd it would I lose my farm????
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Hi LizanneB,
If you remove and re-add the Farm Town app then yes you could end up with a new farm and lose your existing one. So that is not a good idea.
It sounds like you are still blocked by Facebook if it is still asking you to authorize Farm Town. You may need to wait longer for them to lift the ban.
If you wish you may contact Support about this, but I am not sure they can offer any additional information. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
http://apps.facebook.com/farmtown/settings2/support/
You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.
If you are having a problem getting responses from Support please read the information in the following link:
http://www.slashkey.com/forum/showthread.php?t=644366