Thread: Official Top Post Thread Cargo Ships
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Old Nov 13 2022, 01:22 PM
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marymarcel marymarcel is offline
 
Join Date: Sep 30 2009
Location: Buenos Aires, Argentina
Posts: 16,085
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Quote:
Originally Posted by RIAP27 View Post
1545131279 Build No: 416
I have a ship in prep and it is taking almost 15 minutes per container
prep time. All other ships are out sailing, so why is this not taking only 4-5 min per container.
On my 2nd acct I have two ships waiting to be prepped that came home early but the ship in prep is only taking about 5 minutesper container to prep.
Hi RIAP

It seems that not all your dispatched ships were taken into account, that is why this ship is taking longer to prepair each container.

Sadly there is nothing you or us can do to revert this situation but if you want you can report it to Support. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.

http://apps.facebook.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
http://www.slashkey.com/forum/showthread.php?t=644366
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