Quote:
Originally Posted by emeeko13
Hi, I purchased farmcash today then purchased a tool for 40 coins. I then quickly realized I purchased the wrong tool, oh no! Is there anything I can do to return tool and have farmcash refunded? I would like to purchase the correct item. Thank you!
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Hi Emeeko,
I am sorry, but we can not do refunds through the forums. You will need to contact Support concerning this.
To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
http://apps.facebook.com/farmtown/settings2/support/
You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.
If you are having a problem getting responses from Support please read the information in the following link:
http://www.slashkey.com/forum/showthread.php?t=644366