Thread: Official Top Post Thread Farm Pass
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Old May 01 2023, 11:02 AM
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Taz D Taz D is offline
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Join Date: Apr 29 2010
Location: Buda, Tx
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Quote:
Originally Posted by bjyhey3 View Post
I made some goals in the FarmPass this morning and suddenly all the goals went back to zero. Is this a glitch you are aware of and how can I get what I've already acquired back. I have reloaded the game and restarted my laptop. Thanks
Hi Bjyhey,
I moved your post to the Help & Support thread about the Farm Pass as this has nothing to do with the current release.
From what I can see of your goals, I see you have earned 6 points for one complete daily goal and have received 7 of 25 ingredient packages for a seasonal goal. If this is not all you have earned you will have to contact Support about this. We do not have anyway to restore any goals you have earned.
To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
http://apps.facebook.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
http://www.slashkey.com/forum/showthread.php?t=644366
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Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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