Quote:
Originally Posted by RIAP27
This is an odd issue I am having with my 2nd acct. on the new Web version.(USER ID number is: 118693448904273 Build No: 474) When I open quests, ships and other tasks, do wat needs doing, when I try and close them by clicking the big red X they stay open. I have to click off to the side after that for the windows to close . It is not happening on my main acct which I play on the same computers. I play both on two different computers and two different browsers for the acct having the issue. I tried running memcache but it did not fix the issue. Oddly enough it is not doing this on the Facebook version.
I am playing on the new site. Love it by the way. As long as the windows do close eventually it is not a huge issue but just a bit weird.
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Hi Riap,
I moved your post to the Display issues thread. What zoom level are you running this account at for your browser zoom? Is this happening in normal screen or full screen? Try setting zoom to 100% and see if it still does it.
The only thing I can suggest is to contact Support about this since you have already tried clearing the memcache. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
http://apps.facebook.com/farmtown/settings2/support/
You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.
If you are having a problem getting responses from Support please read the information in the following link:
http://www.slashkey.com/forum/showthread.php?t=644366