Quote:
Originally Posted by farmerKBW
One of my neighbors needs 1 Brussel Sprouts fields for her Co-op Quest.
I have, in my storage, 1,109 Large Brussel Sprouts, and 73,959 Regular Brussel Sprouts.
The quest manager has been telling me I do not have enough Brussel Sprouts fields to give to her quest since last night.
I have tried 1) logging out of FT and back in several times; 2) clearing my memcache using the link for the website, and then reloading my farms; 3) harvesting even more Brussel Sprout fields from my own farms, repeatedly.
None of these has helped me help her.
I have not helped her on this quest yet, so it's not a matter of not being able to help her on this particular quest. It's just telling me repeatedly that I do not have enough of the product to help her, and I can't figure out why. Thank you for any insight into what is wrong.
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Hi KBW
The only thing I can tell you is that there was a problem with brussel sprouts when the facility was released.
It was fixed some hours later, but if your neighbor opened the quest before the fix was released then it is not possible to sell the product through the help note.
The fix is released for the product in the facility but it doesnt apply to a quest already opened.
Your neighbor could contact Support if they wish. To contact them click on the link below, fill out the form and submit it. Please include all details about your problem so you can get help faster. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
https://apps.slashkey.com/farmtown/settings2/support/
You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.
If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366