Quote:
Originally Posted by penguin66
I tried deleting my cookies and tried again but didn't have any success. I'm not using private browsing so that isn't the issue. The window for purchasing farm cash opens and I select the amount and then click to pay with paypal. Another window opens up saying Configuring Store. At that point I get the following error message (I hope I copied it correctly because I was unable to highlight and copy):
Purchase could not be completed.
Please try again later.
{“name”;”AUTHENTICATION_FAILURE”, “message”; “Authentication failed due to invalid authentication credentials or a missing Authorization header.”,:”links”:{{“href”: https://developer.paypal.com/docs/api/overview/#error, “rel”:”information_link”}}}
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Hi Penguin,
Please contact Support about this. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
To contact through the website:
https://apps.slashkey.com/farmtown/settings2/support/
You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.
If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366