Quote:
Originally Posted by ncbba2358
I have found a 'trick' to resolve the disappearing gifts I have inquired about numerous times as well as others that have had similar or the same issues...
I've 'added' a single 'sacrificial' gift that isn't an animal/crop/ingredient/tree/flower, such as a seasonal item, to the "My Gifts" 'box' so it's always in there. Ever since I stuck that in there, new gifts from "Pending Gifts" have been showing up as expected and not invisible in the My Gifts box.. So long as I leave 'something' in there, or have more than one item in there, it seems that they aren't getting lost any more.
Hopefully this helps the rest of 'us' that are having issues that aren't being addressed simply because they can't be duplicated.
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Hi ncbba
We, moderators, couldnt reproduce your problem but that doesn't mean that it was not addressed.
You can contact Support and let them know your fix for the problem as any help is always appreciated.
To contact them click on the link below, fill out the form and submit it. Please include all details about your problem so you can get help faster. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
https://apps.slashkey.com/farmtown/settings2/support/
You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.
If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366