Quote:
Originally Posted by PaulaN829
I did NOT get a warning message. I had to move a facility from one farm to another because I had no room for it. Now it says I have abandoned the contest. I purchased a brand new facility to play and got that abandoned message. SO NOT FAIR!! Especially because I used farm cash!!!
|
Hi PaulaN,
I am sorry, but we have no way to reverse this for you. The warning pop up shows as soon as you click to move the facility to storage to change what farm it is on. The rules are listed in the Game Guide chapter about the contest:
https://www.slashkey.com/forum/showthread.php?t=621846
If you are adding a facility for the NCC then be sure you are adding it from the farm you want it on or leave it on the farm you are buying it on.
If you wish you can contact Suppor about this, but they can not reverse it for you either.
To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
To contact through the website:
https://apps.slashkey.com/farmtown/settings2/support/
You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.
If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366