Thread: Official Top Post Thread Receiving-sending-exchanging Gifts
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Old May 30 2024, 09:18 PM
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marymarcel marymarcel is offline
 
Join Date: Sep 30 2009
Location: Buenos Aires, Argentina
Posts: 16,007
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Quote:
Originally Posted by Southern2 View Post
I am receiving fuel tanks as gifts. I accept them & send gifts back.

When I go to the My Gifts tab to store them all or most of them aren't there.

I've been shorted as many as 30 fuel tank gifts.

Has anyone else had this problem?
Hi Southern2

This issue has been addressed and the developers are looking into it.

If you wish you can contact Support. To contact them click on the link below, fill out the form and submit it. Please include all details about your problem so you can get help faster. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.

https://apps.slashkey.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366
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