Quote:
Originally Posted by Debbie55
please refund me for the tranplanter. It's in my storage. too hard for me to use
Thank you
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Hi Debbie55,
I moved your post to the Help & Support thread about tools. I am sorry but we can not do refunds through the forums. You will need to contact Support about this.
To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
To contact through the website:
https://apps.slashkey.com/farmtown/settings2/support/
You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.
If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366
EDIT: I just checked and you did not buy a transplanter. You bought the replanter tool which only works with the combines for /plowingharvesting/planting. You only have one of those. You have to click to pick up that and then choose replant at the top of the seed list. It will only work when you are harvesting the crop too so it knows what crop to replant. This tool does not work with the transplanters.