Quote:
Originally Posted by Sundos
all the requests for boosting my trains are done and have been since each of the days I sent them.. I dont think you understood what I said.I sent a train, and sent boosts.. they were all answered and the train should have returned the next day on one of them.. 2 days later on another of them, and I think 3 days later on one of them. but I was still waiting on all three trains to return this morning... SO THEY WERE NOT WORKING CORRECTLY.. please check on everyones trains. not their boosts... but their trains. Thanks Mary
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Hi Sundos,
The trains are working fine as far as we can tell. We can not check on your trains as the data for them is not available for us. We have had no other posts concerning trains not returning so this sounds like a problem only with your account.
What do the times show on each of your trains?
Please check the date and time on your computer to make sure it is correct as the game uses the date and time on your computer to determine times in the game. If that is correct then please contact Support about this.
To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
To contact through the website:
https://apps.slashkey.com/farmtown/settings2/support/
You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.
If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366