Hi All,
I just wanted to add that, this morning, I had the case of loosing all gifts again, despite the fact that there was a seasonal gift remaining in 'My Gifts' tab.
I exchanged 5 gifts into banana trees and accepted them.
*Poof* they were all gone! There was nothing to collect in the My Gifts tab.
So frustrating!!!
OK it is not a drama to loose 5 banana trees, but the problem still exists.
I don't know if I still have to report this. I did it several times in the past, for my farm and for another account.
But there seems no solution. I know you guys can't help us with this.
I can only indicate that it only happens with the gifts we are asking for.
If neighbours/buddies sent us a gift they choose themself from the gifts list we can collect them all.
The issue is somewhere in the procedure of the 5 gifts we can ask for. There seems to be the problem.
Hi Taz, yes it helps, but we still can loose "a few" gifts.
But this way we can prevent that all accepted gifts disappear.
I had the case many times, then started to keep 1 gift in the 'My Gifts' tab. Occasionally a few gifts still disappear but it is worth doing this "work around".
Quote:
Originally Posted by Taz D
Hi Kevat,
Some have said if you leave 1 gift, something you don't want to use like a holiday gift, in your gift box then the others won't disappear. I can not say if this works or not as I have never had the problem and have not tried that.
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