Hi, it is me again re. the disappearing of gifts.
I did some tests.
The problem occurs when we demand a certain gift. Usually we send out 5 requests of the same item, right? When our neighbours/buddies click on the 5 links we receive them, eventually exchange them and accept them. But then a certain amount can not be collected OR they all disappear completely.
Well, I tested a few things and found a work around:
First thing is to keep a seasonal item in the 'My Gifts' tab. This was suggested by another person and most of the time it helps.
Then, what I tested: In the morning I send out 5 requests for different items (tree,meat,flower,product,crop). Evening, when viewing the Pending Gifts, I exchange them all for that 1 item I need. Et voila ... all pending gifts are collected. Not one is missing.
It might be interesting if other people check this out too.
I will send this to helpdesk too.
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Always busy with something. 
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Farmer since August 15 2009
USER ID number is: 1145656868
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