Thread: Official Top Post Thread Markets/Chat/Messaging
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Old Aug 19 2024, 06:09 PM
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Taz D Taz D is offline
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Join Date: Apr 29 2010
Location: Buda, Tx
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Quote:
Originally Posted by Lindsay196 View Post
I run Avast which I have always had.
I also have Malwarebytes

I turned these off this morning, it made no difference. as there is more than just me with this problem there must be a problem your end

Hi Lindsey,
Avast is one of the ones that will interfere and prevent you from seeing others as those links to them are coming from another server which is the chat server.



It is not a problem with the servers or it would affect everyone as when the chat server goes down.


If you wish you can contact Support about this and see if they can figure out anything else that might be causing your problem. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
To contact through the website:
https://apps.slashkey.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366
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Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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