Quote:
Originally Posted by Kypeca
Hi can you get my friends ships running properly again, they set themselves up and send off one ship unless you can catch them at the right time, they have been like this for more than a year USER ID number is: 1104761254 Build No: 636.
I am helping my friend i try to do the ships for her every day, she just does her own thing i hellp where she can't do things, if you can get them going again it would be great, it's got to the point where there difficult to do now. regards Peter for Angie
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Hi Kypeca
Please contact Support team. To contact them click on the link below, fill out the form and submit it. Please include all details about your problem so you can get help faster. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
https://apps.slashkey.com/farmtown/settings2/support/
You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.
If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366