Quote:
Originally Posted by marymarcel
Hi Ursula 
Are you using a saving link in your computer to load the game? If so please do not use it and click in this link to enter the game, you will have to type your credentials:
https://apps.slashkey.com/farmtown/login
If the problems continue, please contact Support team. To contact them click on the link below, fill out the form and submit it. Please include all details about your problem so you can get help faster. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
https://apps.slashkey.com/farmtown/settings2/support/
You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.
If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366 |
Hi Marymarcel,
yes I also tried several times to start the game by a new login, but that did not help either.
The funny thing is, since yesterday everything runs again as usual. All attempts to work other facilities start right from the first click, no more error messages.
I think this is the second or third time this problem occured for some days after a game update.
Thanks for your help!
Ursula