Quote:
Originally Posted by GrammieRee
I didn't put my home number on it anywhere, and it isn't shown anywhere for me to change it. That number obviously is connected to my email address because they immediately called my house phone as soon as I put my email address in. And when I wanted it to send the code to my email instead, another pop up asked me to verify the phone number they already have for me. I don't see any place to add or change my number except where that 800# is at the bottom of the form. And I put my cell# in there but that was ignored.
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Hi GrammieRee,
Then I don't know what to tell you as that is not in Slashkey's control. Maybe call the 800 number when you get to that page to see about changing the number. As far as your email address it is probably that your email provider rejected those emails.
If you wish you can contact Support about this and see if there is something more they can tell you. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
To contact through the website:
https://apps.slashkey.com/farmtown/settings2/support/
You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.
If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366