Quote:
Originally Posted by Pegasus_III
A new question has arisen... Ship preparation times have increased. I prepare and send one ship per day yet since the last release, prep times have increased dramatically. Any idea what's happening?
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Hi Pegasus
According to your data you only have 4 ships dispatched in the last 7 days and you are preparing your Brown ship.
It could be that any of them was not registered properly in your data and/or they dropped off the list as 7 days had past for them.
The information about reducing times for ships is in the following link:
https://www.slashkey.com/forum/showt...18#post6164118
If they were not registered for your data, Im sorry but there is nothing we can do about this.
If you wish you can report this to Support to let them check but they will not be able to reduce your times. To contact them click on the link below, fill out the form and submit it. Please include all details about your problem so you can get help faster. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
https://apps.slashkey.com/farmtown/settings2/support/
You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.
If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366