Quote:
Originally Posted by Carol695
I am not sure of anything right now. 10208158457068543 = I'm hoping this is my farm ID. On Farm 1, I have a wool shed, and everything in it is gone. POOF gone. I don't know what to do to get help. I found it today. Thanks
http://10208158457068543 |
Hi Carol,
I see no animals in that wool shed. However, we have no way of knowing how many you had in it as those are coin animals and we do not get data on coin purchases. We have no way to replace those or refund for them through the forum.
If you wish you can contact Support about this. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
To contact through the website:
https://apps.slashkey.com/farmtown/settings2/support/
You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.
If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366