Quote:
Originally Posted by lvlrsSweetPea
Howdy - I bought a Heavywool Llama from the Store, put it on the farm, it took the farmcash but when I tried to add it to the Wool Shed it said try again later but now I don't have the Heavywool Llama on the farm, storage, gift box, or in the Wool Shed. That has happened a few times and not sure what causes it. Any way to either get the FC back or get the animals I didn't get?
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Hi lclrsSweetPea,
It is missing, so please contact Support as we can not give refunds through the forums. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
To contact through the website:
https://apps.slashkey.com/farmtown/settings2/support/
You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.
If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366