OFFICIAL Farm Pass

[marymarcel]

Originally Posted by LisaScobee

See above my edited post showing screenshots of what I see when I attempt to click rewards

Those are the 2 rewards I was talking about.

If when you click in those rewards you are not getting anything, then please report this problem to support.

To contact them click on the link below, fill out the form and submit it. Please include all details about your problem so you can get help faster. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.

https://apps.slashkey.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366

[LisaScobee]

It's still happening and now it's more than just the last two rewards. It's ANY reward I haven't claimed.

[Taz D]

Originally Posted by LisaScobee

It's still happening and now it's more than just the last two rewards. It's ANY reward I haven't claimed.

Hi Lisa,
We have confirmed this and sent it to the develop0ers.

[LisaScobee]

Originally Posted by Taz D

Hi Lisa,
We have confirmed this and sent it to the develop0ers.

I also submitted a ticket.

[marymarcel]

Originally Posted by LisaScobee

I also submitted a ticket.

Hi Lisa

Developers have fixed the problem, please reload the game to get the fix.

Thanks.