Updated Welcome to the Beginning of the WEB Guide!

**Tiger** · #1 Apr 18 2023, 08:14 AM

Hi Farmers
*** Welcome to the Beginning of the WEB Guide!! ***

Official link to the Slashkey Website:
https://apps.slashkey.com/farmtown/login

Play Farm Town there!

Farm Town has not been available to play using Facebook since Monday July 24th, 2023.
If you registered to continue playing Farm Town on the Slashkey Website, prior to that date, you can either click on the link above and use your registered login details to log in and play
OR you can click on the blue Play in Farmtown.com button at the top of the forum to go to the website to login and play.

If you had farms on Facebook and did not get registered to play Farm Town on the Website prior to July 24th, 2023, OR your registered login details are not working you can do any of these:

click on the official link for the Website at the top of this post
OR click on the blue Play in Farmtown.com button at the top of the forum
OR Go to the official fan page for Farm Town on Facebook and click on the Play Game button at the top.

Then click on the Light BLUE Signup button on the Slashkey login page.

You will then see information on how to contact the support team who will help you to recover your farms.
Full details on what to include in your email to support can be seen by clicking on this link:
How to contact support - Unregistered farms.

To create a NEW account and start playing from the beginning of Farm Town, in that same area, you can click on the GREEN SignUp to create a NEW account.

You will need an email address that you keep using to keep it active.
You will need a password that you will remember.
These are needed incase you forget your login details for the website.

Always use the official link to play on the Website so that you know you are using the current version of the game.
You must allow cookies in your browser in order to log into the website
OR you can just allow the slashkey.com cookie if you prefer to only allow specific cookies.

There ARE some differences between what was possible to do in the Facebook version and the Slashkey Website. The WEB Guide can help to understand those differences.

This WEB Guide is an additional aid to the regular Game Guide to help show you when and where things have changed that you need to know about!

Happy Farming Folks!!!

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Any Blue Text that is underlined in this post is a Link you can click on to take you to the relevant post in the Slashkey forum.

WEB Guide Index:

Unregistered Farms - How to Contact the Support Team CLICK HERE

Registered - How to Log Into the Website. CLICK HERE

Incorrect Password when logging into the Website - CLICK HERE

Creating a New Account on the Website - CLICK HERE

UPDATE OCT 2024 It is now possible to send a message to farmer who is still working for you without needing to find which of your farms they are on to be able to click on their avatar to send it. More information on how to do this is included in the game guide in Chapter 09 Hiring

How to Know the difference between Neighbours/Buddies and why you need a lot of them - CLICK HERE

Neighbour and Buddy Capacity Increased
Neighbours capacity increased by 33%.
Buddies capacity is now 3 times as much as before.
You should be able to have about 500 neighbours and buddies combined.

Need information on the Red backgrounds on some of your farming friends, like these examples?
CLICK HERE for Information on Status Unavailable and what it's for!!

How to use the new Farmers Lists - CLICK HERE

Sending Neighbour/Buddy Requests using email or USER ID
Add/Remove Current Neighbours, Buddies.
Add Facebook friends (if you registered before July 24th, 2023) that are not a Neighbour or Buddy yet.
Change current Neighbours/Buddies from one list to the other list.
Accepting/Declining Neighbour and Buddy Requests.
Reverse Neighbours, Reverse Buddies

How to Request Neighbours/Buddies on the forum CLICK HERE

NEW Super Neighbour Chapter - CLICK HERE

How to use the Gift Manager CLICK HERE

The Send Gifts functionality was moved inside the main game and is no longer done using the Send Gifts tab above the game. Load your game and click on the red Gift box icon to access the new Gift Manager.

Manage Sender Example and why we can see it in various areas of Farm Town.

What is Manage on Ships I get at my Port?

NCC - What is Manage in the Thank You window for?

What is Manage in the Facility Chains for?

NEW Criteria, Method for Train Boosts! Includes how to use Manage on Trains in my Train Manager.

New Links at the top of the Facility Wall Requests page and Other Wall Requests page

There is an option to Include posts from Farmers that have you as a Neighbour or Buddy but are not your Neighbour or Buddy yet. When the check mark is removed Only the friends that you had on Facebook if you registered before 24th July,2023 will be showing up. This will likely no longer be useful in the future as your current Facebook friends list can no longer be updated to Farm Town.

The 2nd option in Facility Wall Requests is to Show posts only from the latest farmers who have worked my facilities. When the check mark is added you will ONLY see facility work requests for Neighbours and Buddies that have also helped work your facilities, this is the same farmers that you can see in the user action panel (yellow background) below your game screen. Reload the game when you want to update that information.

In Other Wall Request there is also an option to Include posts from Farmers that have you as a Neighbour or Buddy but are not your Neighbour or Buddy yet. Remove the check mark if you do not want to see requests from those that you don't have you as a Neighbour or Buddy yet.

Also in Facility Wall Requests there is a new Do both at once, work factories and refer clients link that could be used to work both types of facility requests using the one link. You can only use this link to work both types IF you have 4 fully diversified trains that are dispatched.

One Fully diversified train is a locomotive with 10 different Long Cars correctly attached AND dispatched.
Remember that you can not have 2 locomotives of the same speed on the same farm and dispatch them. One per farm!
You can now have up to 15 working trains. 3 of each speed locomotive.

a) Increased maximum amount of posts from 150 to 200
b) If a farmer already has all her facilities empty, we will hide that post most of the time
c) Multiple facility posts from the same farmer in this section of My Requests are now hidden so that only the most recent posts (one for production facilities, one for service facilities) shows at any time.
d) Older Facility Requests that they posted earlier are automatically removed. This means you will see more Facility Requests from different farmers on that page and it still allows those that like to post them much more frequently than others do, to continue doing that.

Also Other Wall Requests Wall Requests:

a) Increased maximum amount of posts from 150 to 200
b) Show only one 'farm expansion' post per farmer
c) Show only one 'new level reached' post per farmer
d) Show only 5 'gift requests' posts per farmer.

Send a Requested gift in the Website Other Wall Requests.
When you click on the Send XXX you will then see in Gift Sent red text.
When you next reload the Other Wall Requests that sent gift will show a pink background as usual.

Profile section in the Account tab above your game screen. CLICK HERE for help with any of the following:

Updating your Website Profile Picture
Changing or Adding an Avatar Name
Where to find the pictures taken with the in game camera are temporarily stored on the website.
Changing your Website email (after registering)
Changing your Website Password (after registering)

New rule for *new* players signing up in the new website when sending Farm Cash gifts to other players.

New accounts can only can send as much Farm Cash as they have bought themselves. Farm Cash earned by leveling up or any other way can no be sent to other players. This is to mitigate the creation of fake accounts in the new website with the sole purpose of leveling up and sending Farm Cash to other players.
Rules for accounts created BEFORE 28th July 2023 remain the same.

How to Buy Farm Cash CLICK HERE
The Buy Cash tab above the game screen is disabled.
You now buy Farm Cash using the new methods in the Bank inside the game.

Load the game, click on the Map icon then click on the Bank.

How to get your USER ID create a Farm Link and get your Farm Town Start Date CLICK HERE

Web Guide - Chapters 1 to 12

Web Guide - Chapters 13 to 24

Web Guide - Chapters 25 to 34

Buying Farm Cash on the Website

Pending Improvements to be done related to the login process:

Invite new users to the game.

At the bottom right of every post in the WEB Guide is a Return to Post #1 link that you can click on that will bring you right back to this post should you need it!

**Tiger** · #2 Apr 18 2023, 11:17 AM

Play Farm Town on the Slashkey Website!!!

How to get to the Slashkey Website
How to use your registration details to Login

To go to the Slashkey Website:

Click on this Link: https://apps.slashkey.com/farmtown/

OR Click on the Play in FarmTown.com button.
at the top of the Forum

Blocked cookies in your browser can prevent you from logging into the Website.

It is important that you make no mistakes when entering your registration details! Take your time!

You will see the Login page like this:

In this example we have partially hidden the email address used and hidden the Password:

Click in the Email or USER ID line and type in:

the email address you used to register your Farm Town Account to the Slashkey website.
OR you can enter your USER ID instead of the email address.
Then click in the Password line and type in the Password you used to register your Farm Town Account to the Slashkey website. If you like to see your password as you type it, put a check mark in the box next to Show Password.
Then click on Login.
If you're details are correct your game will load and you will see your farms.

At the top LEFT you will see the Slashkey Logo.

At the top RIGHT you will see your current Profile picture, the Logout Button for logging out of the Website and the FarmTown Logo.

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When cookies are blocked in your browser or a specific slashkey.com cookie is blocked
you will see this:

The red text in the picture is slightly different to what you will see, we had to modify it to get the picture to fit in the forum due to the wide screen the Website uses.
CLICK HERE if you need Instructions on how to allow cookies.

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When an Incorrect Email or USER ID OR Password is typed in and doesn't doesn't match your registration details you will see that indicated in red text above the Login Button:

IF blocked cookies is not the issue:

1. Click in the Email or USER ID line and delete everything in that line.
Then try typing either the email address or your USER ID in again. (doesn't matter which one you try)

2. Click in the Password Line and delete everything in that line.
Then try typing the Password in again.

Remember it only takes a one space/number/character to be wrong for it not to work.

3.When you have typed the information in the Email or USER ID line and the Password is also entered, click on Login again.

If you still can't log in CLICK HERE to go to Instructions.

Return to Post #1

**Tiger** · #3 Apr 18 2023, 11:18 AM

Description of connections with farmers you need to know!

The last tine you loaded Farm Town on Facebook is likely to be the last time your Facebook friends list in the Farmers List was updated to the Website.
Any friends that you have not added to your Neighbour or Buddy list will show up in the Friends List Manager, Facebook Friends section under Non-Neighbour or Buddy.
NEW Facebook friends added since the game was deactivated on Facebook on July 24th, 2023 will not show up!

To maximize the amount of farmers you interact with it's better not to add the same farmer as both a Neighbour and also as a Buddy.
Keeping different farmers on the Buddy List than you have as your Neighbour gives you more farmers that can help you.

You will need to know the different types of connection that you can have in the game for Neighbours (one way connection, mutual connection), those that are Buddies.
Then you will be able to know what you can do with Facebook Friends that have no connection to you at all within the game.
Within the game you will see in various areas First names and their Facebook profile pictures.
You will also be able to add non-Facebook friends as Neighbours or Buddies on the Website which you won't be friends with on Facebook.

Don't panic, we will show you the differences!

The example below shows who can and can't work facilities:

For other farmers to work YOUR facilities, after you post them.
ONLY the farmers that have you as a Neighbour OR Buddy will see your posts.
(THEY can see YOU in the Neighbours bar at the bottom of their game screen
OR THEY can see YOU in their Buddy List)
For YOU to work other farmers facilities, after they post them.
YOU will see ONLY the posts from farmers that YOU have as a Neighbour OR Buddy.
(YOU can see them in the Neighbours bar at the bottom of YOUR game screen
OR YOU can see them in YOUR own Buddy List)

No connection within Farm Town on the website means that they are NOT ANY of these:
Not one of your Neighbours
Not one of your Buddies
You are not one of their Neighbours
You are not one of their Buddies

Which means that they:
can not work your facilities as they won't be able to see them
you won't see their facility posts to be able to work them
you can't send train boosts to them as they won't be shown as part of the neighbour or buddy lists
they can't send you train boosts as you won't be shown as part of their neighbour or Buddy lists.

This lack of a connection can also affect other features within the game that requires it.

When you are considering who to add as a Neighbour and who you only need to add to your own Buddy List, keep the following in mind:

You will see posts in the Facility Wall Requests and Other Wall Requests for those you have added as a Neighbour and also for those you have added as a Buddy.
You will not see posts for anyone else.
If a friend has you as one of their Neighbours OR one of their Buddies they can see your posts. If they are NOT a Neighbour for you and are not on your Buddy List either, you do not have any connecting with them, so you can't see their posts!
Ships, when the Neighbour connection is only at their end you can still receive their Ships. You can not put them on your Logbook until they are one of your Neighbours.
Trains, when the connection is only at their end you can still receive their Trains, but you can not send them a Train boost until they are one of your Neighbours OR one of your Buddies.
Currently Neighbours and Buddies don't earn the Bonus Chest when hired at market - methods are being researched on how to identify when someone you hire is a neighbour or buddy so that rewards for hiring a stranger (extra box) and being hired by a stranger (bonus chest) can still be earned.
Neighbours can only see your super facility trading buckets in the Sell Super Facility Products to Neighbours section.
In the NCC you can send Thanks to Neighbours and Buddies.
You can ONLY use Neighbours to BOTH Import and Export from in the Facility Chains
If someone has a you as one of their Neighbours, but you do NOT have them as your Neighbour. You can Import from them, but you can NOT Export to them.
To get the maximum amount of different friends to interact with in the Website, you need different friends on each List. Ideally, you don't want the same friend on both lists (as one of your own Neighbours and is also on your own Buddy List).
Meaning, that.....
- If you already see a friend in your own Neighbour bar at the bottom of the game screen, you do not need to have them on your own Buddy list as well. That would just use a space which could be used to connect with someone else that isn't already one of your Neighbours or one of your Buddies.
- If a current neighbour sends you a Buddy Request, you can still accept it so that they have a connection with you, but you do not need to add them as a Buddy as well as you already have them as your Neighbour.
- Remember, that some features of the game you may want help with, can only be done with Neighbours. It will be up to you to decide who can help you with what you like to do in the game to know who to put on which list.

Increasing Current capacity limits for both Neighbours and Buddies has already been increased!!

Return to Post #1

**Tiger** · #4 Apr 18 2023, 11:19 AM

Web Guide - Chapters 1 through to Chapter 12

Any blue text underlined is a link you can click on which will take you to either a specific Chapter of the regular Game Guide or a specific post in this WEB Guide

Chapter 01 - Let's start AND How to Register for the new website!

To create a New Account on the website. CLICK HERE

Chapter 02 Basics NEW post in this Chapter on How to use Farm Stats!

Chapter 03 - Preference Bar

Chapter 04 - Trophies

Chapter 5 - Neighbours and Buddies Farmer Lists

NEW post in this Chapter on How to Temporarily Set your Status as Unavailable.
Perhaps due to something like a short vacation!

Chapter 6 - Super Neighbours

Chapter 07 - Blocking In Farm Town

Chapter 08 - Harvesting

Chapter 09 - Hiring

Chapter 10 Buying/Selling/Trading

Chapter 11 - Flowers

Chapter 12 - Animals

To go to the Web Guide for Chapters 13 through 24 scroll down to the next post down OR you can click on this link:
https://r1.slashkey.com/forum/showth...22#post6542622

Return to Post #1

**Tiger** · #5 Apr 18 2023, 11:21 AM

Web Guide - Chapters 13 through to Chapter 24

Any blue text underlined is a link you can click on which will take you to either a specific Chapter of the regular Game Guide or a specific post in this WEB Guide

Chapter 13 - Facilities
Includes the Facility Manager, Super Facility.

Chapter 13.1 Production Facilities
Lists of Regular Facilities and what they can make.

Chapter 13.2 List of Service Facilities
Lists of Service Facilities and what they can from products made and stored from your Regular Facilities.

Chapter 14 Storage

Chapter 15 - Trees

Requesting a specific tree to be sent to you, will post to the Other Wall Requests page, they do NOT post to Facebook.

You can send a specific requested gift like a Cinnamon Tree in Other Wall Requests just by clicking on the link "Send Cinnamon Tree" and the link will change to Gift Sent.

You can not send a non-specific gift there that simply states Send Gift, those must be sent via the Gift Manager in game.

Chapter 16: Land upgrades

Chapter 17 - The messaging system

Bank and FarmCash

Buying Farm Cash - CLICK HERE

The Buy Cash tab is no longer used for buying Farm Cash and may be repurposed in the future.
What Farm Cash is used for - CLICK HERE

Chapter 19 - Fishing

Chapter 20 - Fuel

Chapter 21 - Tools

Herding Robot Upgraded. When owned, you can now buy multiple harvestable coin animals from the store and send them straight to animal shed on the farm with one purchase per animal type.

Chapter 22 - Harvesting animals

Chapter 23 - Missing items on the farm

CLICK HERE for how to use the Gift Manager, send, exchange, accept, return.

The My Requests page is no longer used for gifting.

For Instructions on how to send Farm Cash and Farm Cash Items and the Rules. which are different if you created an account after the 28th July 2023 CLICK HERE

To go to the Web Guide for Chapters 25 through 34 scroll down to the next post down OR you can click on this link: (link to be added)

Return to Post #1

**Tiger** · #6 Apr 18 2023, 11:22 AM

Web Guide - Chapters 25 through to Chapter 34

Any blue text underlined is a link you can click on which will take you to either a specific Chapter of the regular Game Guide or a specific post in this WEB Guide

Chapter 25 Levels and Unlocking

Chapter 26 - Seeds

Chapter 27 Ingredients of Farm Town

Chapter 28 Quests

Chapter 29 Freight Trains

You need a connection of some kind within the game to be able to send train boosts and to be able to receive them. CLICK HERE

If you need more information on Trains CLICK HERE

Chapter 30 Belt/Dan Bonuses

Posting Bonuses on the Website will only show up on the Website Other Wall Requests page to those with a connection to you. If you missed that post CLICK HERE

Chapter 31 - Neighbourhood Chain Contest

When you are sent thanks for helping someone reach the top 3 places or for adding a Facility, if you see Manage under a picture in the Thank You window CLICK HERE

Chapter 32 - Ships

Your Neighbours are still the only ones you can use for your Logbook.
If you see Manage on a ship CLICK HERE

Chapter 33 - Facility Chains

If you see Manage on a Thank You gift CLICK HERE

Chapter 34 - Farm Pass

If you are not able to find the information you need from the Game Guide and Web Guide posts
please click on the link below to be taken to the Help & Support section:
https://r1.slashkey.com/forum/forumdisplay.php?f=1

Each Thread in that section has a Title.
Look for a Title that is related to your question, click on the title and read the first post on page one and see if those help.
If you still require further help after that you can post a reply at the bottom of that thread.
Once you have posted there, please make sure that you go to the last page of that thread and refresh the browser page every now and then to see any replies to you. The forum is not like Live Chat so you must do that to see new posts in that thread and any replies to you

.

It's worth you learning how to find your posts on the forum. Posts will be moved into threads grouped by subject matter. For help with how to find your posts please click on this link Where's my post gone??!!

Suggestions for the game can be posted in the Suggestions section of the forum where the developers will see them.
Please do NOT reply to any other suggestions shown there.

Return to Post #1

**Tiger** · #7 Apr 18 2023, 11:22 AM

New Methods to Add Neighbours

Adding Neighbours on the website will now be done within the game.

If you currently have Facebook friends that you interact with frequently but they are not your Neighbours or Buddies, we strongly recommend that you add those friends to your Neighbours or Buddies using the Farmtown Facebook app while it's still available, this will make it easier to interact with those farmers in the website.

If you don't do this and Facebook deactivate the Farmtown app, you will have to search for them manually in the website via email or user id, to be able to add them to your Neighbours or Buddies, this last part is still not completed.

In the coming days, your Neighbours capacity will be increased by 30% and your Buddy List capacity will be increased by 300% (3 times more), so in total, you should be able to have connections to almost 500 farmers in the game.

These Methods are completed:

1. The new avatar menu option 'Add to Neighbours'.
Requires permission for the sent request to be accepted.

2. The NEW 'Manage' buttons in these areas are enabled:
Train Manager

Seaport Manager

Activity Panel (User Actions) beneath the game screen

NCC Thank You window when Thanks are sent to you
Adding to Neighbours or Buddies in those areas does not require consent when they were current Facebook friends before the game was deactivated on Facebook on 24th July, 2023.

Facility Chains

Gifts. If when you have sent gifts to all of Neighbours and Buddies and you go to accept all your received gifts that the Send Back to All shows up in Pending Gifts, scroll down through the list of gifts you just accepted in Pending gifts and you will likely find that there is a farmer showing up with Manage under their name which means that they are not one of your Neighbours or Buddies.

3. When visiting a farmer, using the new 'Send Neighbour Request' and the new 'Send Buddy Request' icon in the farm owner toolbox at the bottom right.
This method requires permission for the request to be accepted in the new Friends List.

4. Adding Neighbours/Buddies using received Messages.

5. NEW - Sending farm links in Messages to help farmers with getting Neighbours/Buddies.

This method is not completed yet:

When you scroll all the way to the left in your Neighbour Bar, click the blue neighbour icon.
When enabled. It will require permission for the sent request to be accepted.

Using Manage to Add a Neighbour.

This is an Example of Manage/Buddy/Neighbour on Train Boosts received:
on the Website you can ONLY send train boosts to those
you have as a Neighbour and those you have on your Buddy list

Dara has been able to send this farmer a train boost because she has a connection to that farmer,
she has them as her Neighbour OR she has them on her Buddy List.

The farmer she sent it to does NOT have Dara as a Neighbour OR Dara on their own Buddy List so they see Manage on her Train Boost when she sends it to them.

The farmer she sent it to can Boost that train,
BUT what they can NOT do is return the favour and send a Boost back
to Dara UNLESS they click on Manage and add Dara as a Neighbour OR a Buddy.

This is what it can look like when you click on Manage. Your percentages are likely to be different.

These examples are the different brief notifications you could see when adding a farmer to a List depending on if your List has room to add them or is Full.

You will see a similar Manage Sender Window when you click on Manage in other areas of the game. Not all of them are showing up or are fully enabled yet.

For example, the Manage when seen in the Activity Panel below your Game Screen (yellow Box that shows who has recently helped you) does not show in the Facebook version. It does show up in the Website.

When Manage is not enabled in various features, when you click on it you will see this:

Return to Post #1

**Tiger** · #8 Apr 18 2023, 11:22 AM

Buying Farm Cash on the Website.

Payments can be made via Paypal or Stripe, the 2 leading payment processors globally.
Both services allow you to use your credit card to pay.
There are no longer any options to buy coins.

The method to buy Farm Cash is a little different to how you buy it on Facebook.
You will be going to the Bank within the game instead of using the Buy Cash tab at the top of the screen.

You must be logged into the Website and have the game loaded, in order to purchase Farm Cash in Farm Town on the Website..

Click on the MAP icon.

You will see the NEW Bank with a green arrow.

Click on the Bank and you will see the amounts of Farm Cash you can buy at the top and at the bottom the two different Payment methods..

Please note that depending on where you are located there may also be local taxes or exchange rates that will need to be applied.

In the top section of that window you need to select which amount of FC you wish to buy, by clicking on it.
The green background and check mark will move to that amount.
The amount selected is the amount you will be buying if you proceed.

In the example below, 250FC is selected in the left picture, 120FC is selected in the right picture.

To use PayPal click on the PayPal button bottom left of the window.

To use Stripe click on the Stripe button bottom right of the window.

When you click on the Payment method you want to use, you will briefly see this popup and then a new tab will open in your browser.

To continue with your purchase look in the browser tab that opened to provide your payment details and complete the purchase.

In the browser tab where the game is loaded, that popup will change to one of these depending on what amount you chose and which method you chose to pay with.

IF Your Farm Cash is not added within a few minutes of purchasing, OR you do not complete the purchase for any reason in the last 10 days you will see this banner over the game screen next time you reload the game which tells you what you can do:

Open the Bank again and click on Restore Purchases and that should resolve most issues with bought Farm Cash not being added to your game.

IF using Restore Purchases does not resolve your issue or you have any further issues or enquires regarding Farm Cash. At the bottom of that window is also the contact email address you can use to send an email to the Support Team. billing@slashkey.com

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Using PayPal:

PayPal is popular with those that like to use and different cards to make purchases, have one place where they can update those card details whenever needed, and to be able to select any of them when making a payment on any website that uses PayPal.
This saves time from having to enter the details each time you make a purchase or saving them to browsers, saving each of them for different websites which would mean also updating the card details on all of them when you need a new card or change your address etc.

Click on the Map

Then click on the Bank

Make sure that the PayPal background at the top of the window is green

Then click on the blue button on the amount of Farm Cash you would like to buy.

If you already have a free PayPal account and have never used it to make a purchase on the website you will see the window below.
Enter your email address that you used to register your account with PayPal and then click on Next and you will be asked to login and then you can use your payments saved with PayPal to complete the purchase as usual.

NOTE: Some countries may not permit transferring money locally between PayPal accounts. If this is the case then you may not see the Debit/Credit card option in the PayPal window and will see the option to create a free PayPal account instead which would allow you to pay using PayPal as international payments are permitted.

This window is what you can see once you have used your PayPal account to make a purchase and if your log in details are already saved, which saves time for the next time you want to make a purchase.

If you change your mind about purchasing you can click on the Cancel and return to FARMTOWN, LLC toward the bottom of both of those windows. You will then see the payment was cancelled, and the where the game is loaded you can click on the green check mark to close the popup without making a purchase.

If you do not have a PayPal Account you can use the Guest checkout to use your debit or credit card, click on Pay by Debit or Credit Card.

You will then see a window asking you to enter your email address.
The email you use needs to be one you will keep active, it does not need to match the email you may have used to register for the Website.

If you wish to proceed with the purchase enter your email address and then click on Continue to Payment.

You are not creating a Pay Pal account at this point you will be able to opt out of that in the next window.

You will then see a window like this to be able to enter your card details and billing address.
The cost of the Farm Cash you are buying will be at the top of the window. In this example it's $4.99 USD

To opt out of Creating a free PayPal account scroll down the window and make sure that the toggle is off for Save information & create you PayPal account.
When that toggle is blue you need to click on it to turn it grey to opt out.

Then click on Continue.

If you want to create a free PayPal account make sure that toggle is blue and provide the rest of the details requested.

Then click on Create and Account and Continue.

You will then need to add your card details to PayPal to save them there and make the purchase.

Once payment has completed you with see the Payment Approved message, the popup in game will show what Farm Cash you purchased and will be added to your game shortly after you click the green check mark.
If you have a PayPal account PayPal will also send an email to you with the details of the purchase.
Your bank/credit card statement will show a payment made to FARMTOWNLLC

IF your Farm Cash isn't added very shortly, try reloading the game for it to update.

Do NOT make another purchase if your Farm Cash is not added after reloading.

Go to the Account tab at the top of your game screen, click on Farm Cash Activity Log and see if the purchase has registered there.

If it has then please contact the support team!

To can also post a request for help in the forum for it to be checked. To do that please remember to also supply your USER ID number in your post:
https://r1.slashkey.com/forum/showthread.php?t=594682

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Using Stripe:

Instead of using the Facebook Meta Pay on Facebook you are using Stripe to enter your card details.

Click on the Map

Then click on the Bank

Make sure that the Stripe background at the top of the window is green

Then click on the blue button on the amount of Farm Cash you would like to buy.

You will then see the Stripe window to enter your card details.
The amount of Farm Cash and cost will show top left.
In this example it is 25 Farm Cash $4.99:

When you have filled out the details, there is also an option where you can add a check mark in the box, the towards the bottom of the window to save your card details to Strip if you wish.

If you change your mind about purchasing mouseover the FARMTOWN LLC at the top left of that window and back will appear. Click on it to cancel the purchase.

You will then see the payment was cancelled, and the where the game is loaded you can click on the green check mark to close the popup without making a purchase.

To proceed with the purchase click on the blue Pay button.

When the purchase is completed you will see the Payment approved message.

IF your Farm Cash isn't added very shortly, try reloading the game for it to update.

Do NOT make another purchase if your Farm Cash is not added after reloading.

Go to the Account tab at the top of your game screen, click on Farm Cash Activity Log and see if the purchase has registered there.

If it has then please contact the support team!

To can also post a request for help in the forum for it to be checked. To do that please remember to also supply your USER ID number in your post:
https://r1.slashkey.com/forum/showthread.php?t=594682

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**Tiger** · #9 Apr 18 2023, 11:22 AM

NEW Criteria and Method for Train Boosts!

Who can I can send Train Boosts to on the Website?

You can send a Train Boost to your own Neighbours or own Buddies.
(YOU can see them in the Neighbours bar at the bottom of YOUR game screen
OR YOU can see them in YOUR own Buddy List)

Who can send ME Train Boosts to on the Website?

Anyone that has YOU as their Neighbour or Buddy can send you a Train Boost.
(THEY can see YOU in the Neighbours bar at the bottom of their game screen
OR THEY can see YOU in their Buddy List)

Why am I seeing Manage on a Train Boost?

You are seeing this because you do not have that farmer as one of your own Neighbours and they are not on your Buddy List.

They are able to send you one as you ARE either on their Neighbours List or on their Buddy List.
This is likely to be:
a friend you currently have on the Facebook,

or had at some point (possibly a forgotten friend, someone who stopped playing and now plays

it's stranger that had sent you a Neighbour or Buddy request that you accepted.
As well as Add Buddy there is an Add Neighbour option in the Avatar menu.

or the more uncommon reason. It could be someone you forgot to go remove yourself as their Neighbour and Buddy before breaking the Facebook friend connection.

How to Use Manage on a Train Boost:

This is an Example of Train Boosts received in the Train Manager:

Dara has been able to send this farmer a train boost because she has a connection to that farmer, either as a Neighbour OR as a Buddy.

The farmer she sent it to does NOT have Dara as a Neighbour OR as a Buddy so it shows Manage on her Train Boost when she sends it to them.

As the Train Boost shows Manage to the farmer she sent it to. They can Boost that train,
BUT what they can NOT do is return the favour and send a Boost back to them,
UNLESS they click on Manage and add them as a Neighbour OR a Buddy.

This is what it can look like when you click on Manage.
Your percentages are likely to be different.

These examples are the different brief notifications you could see when adding a farmer to a List depending on if your List has room to add them or is Full.

You will also notice that the way to send Train Boosts looks different.

When you click on Request Boost on one of your OWN Trains to send Boosts to farmers you will see this type of window:

The All Farmers Filter when clicked on allows you to change the Lists to specific friends.

Do NOT select farmers in one list and then switch to different list before Sending Boost Requests.
This works the same way as the Facebook version. It does not remember who was selected in a previous list, when you change the list without sending a Request the selected farmers revert to Unselected.
You are not likely to notice that this happens unless a farmer happens to meet the criteria for showing up in several different lists so that you can see them in more than one.
If you like to use several lists, please Send the Requests using one list BEFORE you change the list to a different filter.

The Search box at the top allows you to search for specific friends by typing in their First name or Avatar names.

The AZ Filter:

Selected Stay in Place Using this filter means that when you select a farmer to send to they stay in the same position in the list.

Selected Move to Top Using this filter means that when you select a farmer, they then move to the top of the list, which can be useful if you want to check the list again before you send the gifts.

Selected Move to Bottom This setting is the Default Setting. Using this filter means that when you select a farmer, they then move to the bottom of the list.
This can be useful when you want to send gifts to all farmers or lot of farmers. When you click Select on the farmer top left of the list, that farmer moves down to the bottom of the list and the next farmer appears in it's place allowing you to continually Select farmers without scrolling until you have selected the maximum of 50 farmers.

This behaviour is very similar to how the farmers lists in the Facebook Send Gifts works.

Click on Select on each farmer you want to send a train boost to. The background of that farmer will turn PINK and the Select button will dim and Change to Unselect.

If you made a mistake and selected the wrong farmer Clicking on Unselect will remove that farmer and change the button back to Select.

At the bottom middle of that window as you Select friends the 0 changes and starts counting how many you selected.
This helps you know how many boosts you are sending at that particular time.

The Unselect All button at the bottom, lets you Unselect all the farmers before you Send the Boosts if you think you made a a lot of mistakes and wanted to start over.

To Send the Requests click on the Send Request button at the bottom right of the window and that will sends all the farmers you selected a train boost with ONE click

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**Tiger** · #10 Apr 18 2023, 11:23 AM

What is Manage on Ships I get at my Port?

Who can I use on my Ships Logbook?

Nothing has changed, you still use any of your Neighbours that have their Port enabled.
If you don't see them to use and they are not already on your Logbook, then their Port is disabled.
You would need to find out if that was due to them not playing for a while perhaps when on vacation.

Who can send me Ships?

If your Port is Enabled, Anyone that has YOU as their Neighbour can send their ship.

What has changed is that you will now know if you don't have any connection with them within the game, meaning that you either do not have them as one of your Neighbours and they are not one of your Buddies.

This is likely to be:
a friend you currently have on Facebook,

or a friend that you had on Facebook at some point (possibly a forgotten friend, someone who stopped playing and now plays

it's stranger that you allowed to add you as a buddy

it's a stranger that you allowed to add you as on of their Neighbours with the new Add Neighbour method using the Avatar menu.

or the more uncommon reason. It could be someone you forgot to go remove yourself as their Neighbour and Buddy.

When this happens you will see Manage under their picture on the ship they sent to you.

As long as your Neighbour List or Buddy List is not already full. Manage will allow you to add that friend as a Neighbour or a Buddy.

To add them, click on Manage and the Manage Sender will open.
It will look similar to this, but your percentages are likely to be different.

These examples are the different brief notifications you could see when adding a farmer to a List depending on if your List has room to add them or is Full.

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