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  #911  
Old Apr 25 2024, 11:48 PM
LisaScobee LisaScobee is offline
 
Join Date: Sep 14 2017
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Quote:
Originally Posted by Taz D View Post
Look in the Pending tab of your distillery and see if you have any grain alcohol there that is done. If there is some, then click on the Store button for that product. Then you can go to the food flavoring factory to produce the strawberry asnd mint extracts.
Been there done that. No grain alcohol in storage (I knew this because the game keeps telling me I need grain alcohol when I ask it to produce the strawberry and mint extracts). I have corn planted to harvest in about 2 hours (if I decide to stay up that long). I also have the lifeline to procure ingredients by working for others but nobody's hiring for harvesting corn.
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  #912  
Old Apr 25 2024, 11:55 PM
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Taz D Taz D is offline
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Originally Posted by LisaScobee View Post
Been there done that. No grain alcohol in storage (I knew this because the game keeps telling me I need grain alcohol when I ask it to produce the strawberry and mint extracts). I have corn planted to harvest in about 2 hours (if I decide to stay up that long). I also have the lifeline to procure ingredients by working for others but nobody's hiring for harvesting corn.
Hi Lisa,
You only started this quest a couple days ago. You should still have time to finish it.


You need to plant some mint too because you don't have any of that in your storage either. Without it in your storage you will not be able to produce the mint extract even when you get the grain alcohol.


The only problem with hiring out to get items for the quest is you have to harvest 10 to get 1 for yourself.
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  #913  
Old Apr 26 2024, 02:46 AM
LisaScobee LisaScobee is offline
 
Join Date: Sep 14 2017
Posts: 495
Angry

I see Mint in my storage...I also see corn. Grain alcohol is in production even though the game says I already produced it (green check). I won't bother you anymore tonight.

Quote:
Originally Posted by Taz D View Post
Hi Lisa,
You only started this quest a couple days ago. You should still have time to finish it.


You need to plant some mint too because you don't have any of that in your storage either. Without it in your storage you will not be able to produce the mint extract even when you get the grain alcohol.


The only problem with hiring out to get items for the quest is you have to harvest 10 to get 1 for yourself.
Attached Images
File Type: jpg storage.jpg (76.3 KB, 7 views)
File Type: jpg grain alcohol.jpg (92.7 KB, 9 views)
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  #914  
Old Apr 26 2024, 09:28 AM
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Tiger Tiger is offline
 
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Location: UK but i'd rather be somewhere hot and sunny :) with a swimming pool!
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Quote:
Originally Posted by LisaScobee View Post
I see Mint in my storage...I also see corn. Grain alcohol is in production even though the game says I already produced it (green check). I won't bother you anymore tonight.
Hi LisaScobee,

Taz is not available at this time.

Looking at your 2nd picture of the distillery it looks like you have used up all the grain alcohol you previously stored to make other products in the distillery which is why you had none left for your quest steps. It's also possible that you could also have used it by making other products that need the grain alcohol to make them.

If you are still having problems and still need and want to try to complete both of the Mint and Strawberry Extract steps.....

Before you try the following please check that you have some grain alcohol to store BUT do NOT start ANY products in any of your facilities:
  1. Open your distillery and ONLY store the grain alcohol. Do not start any batches for any product in the distillery.

  2. Close the distillery.

  3. Open your Storage and check that the grain alcohol you stored is showing up in there. Also check that you still have some mint and strawberry crops in storage.

  4. If you see all three of those, do not start any products in ANY of your facilities.

  5. Open the Quest.

  6. Click on Open on the Mint Extract and ONLY click on Start Batch on Mint Extract. Do not use the other blue buttons. Do not start batches on any other products that facility makes or you could use up all the grain alcohol you stored and you need some for your other Extract step.

  7. Close the facility.

  8. Click on Open on the Strawberry Extract and ONLY click on Start Batch on Strawberry Extract. Do not use the other blue buttons.

    Then you should see times showing on those steps for the Mint and Strawberry Extract.
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  #915  
Old Apr 26 2024, 06:11 PM
LisaScobee LisaScobee is offline
 
Join Date: Sep 14 2017
Posts: 495
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I replanted crops. Don't really care at this point if I lose that quest. I'm done.

I didn't do anything to "fix" it.
Quote:
Originally Posted by Tiger View Post
Hi LisaScobee,

Taz is not available at this time.

Looking at your 2nd picture of the distillery it looks like you have used up all the grain alcohol you previously stored to make other products in the distillery which is why you had none left for your quest steps. It's also possible that you could also have used it by making other products that need the grain alcohol to make them.

If you are still having problems and still need and want to try to complete both of the Mint and Strawberry Extract steps.....

Before you try the following please check that you have some grain alcohol to store BUT do NOT start ANY products in any of your facilities:
  1. Open your distillery and ONLY store the grain alcohol. Do not start any batches for any product in the distillery.

  2. Close the distillery.

  3. Open your Storage and check that the grain alcohol you stored is showing up in there. Also check that you still have some mint and strawberry crops in storage.

  4. If you see all three of those, do not start any products in ANY of your facilities.

  5. Open the Quest.

  6. Click on Open on the Mint Extract and ONLY click on Start Batch on Mint Extract. Do not use the other blue buttons. Do not start batches on any other products that facility makes or you could use up all the grain alcohol you stored and you need some for your other Extract step.

  7. Close the facility.

  8. Click on Open on the Strawberry Extract and ONLY click on Start Batch on Strawberry Extract. Do not use the other blue buttons.

    Then you should see times showing on those steps for the Mint and Strawberry Extract.
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Last edited by LisaScobee; Apr 26 2024 at 06:15 PM. Reason: added something
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  #916  
Old Apr 26 2024, 06:27 PM
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Taz D Taz D is offline
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Quote:
Originally Posted by LisaScobee View Post
I replanted crops. Don't really care at this point if I lose that quest. I'm done.

I didn't do anything to "fix" it.
Hi Lisa,
I am not sure why you have replanted crops as you now have everything in your storage to make the mint and strawberry extracts. All you need to do is start those. Then complete the last steps.
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Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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  #917  
Old Apr 26 2024, 06:56 PM
LisaScobee LisaScobee is offline
 
Join Date: Sep 14 2017
Posts: 495
Angry

Quote:
Originally Posted by Taz D View Post
Hi Lisa,
I am not sure why you have replanted crops as you now have everything in your storage to make the mint and strawberry extracts. All you need to do is start those. Then complete the last steps.

I replanted so the game would work. It was all that'd work. Lets move on before I say someting I might regret.
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  #918  
Old May 02 2024, 10:57 PM
KnittyGirl KnittyGirl is offline
 
Join Date: Aug 01 2009
Location: Michigan
Posts: 129
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I need 10 sugar boxes for my Quest. I planted 25 Sugar boxes. I harvested them. They did not show up in the Quest at all. I asked my friends to send me Sugar; I received them. I accepted them and stored them. They still didn't show up in the Quest. I requested sugar to be sent. Still not showing up. Not sure what or if I'm doing something wrong. Help please! I should note that this 7 day Quest ends in 6 hours and I will lose my 2 FC points if I fail this Quest.
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  #919  
Old May 02 2024, 11:14 PM
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Taz D Taz D is offline
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Quote:
Originally Posted by KnittyGirl View Post
I need 10 sugar boxes for my Quest. I planted 25 Sugar boxes. I harvested them. They did not show up in the Quest at all. I asked my friends to send me Sugar; I received them. I accepted them and stored them. They still didn't show up in the Quest. I requested sugar to be sent. Still not showing up. Not sure what or if I'm doing something wrong. Help please! I should note that this 7 day Quest ends in 6 hours and I will lose my 2 FC points if I fail this Quest.
Hi KnittyGirl,
Did you plant and harvest yourself the sugarcane on the farms that you have this quest on? If you did this on other farms you have then you would only get 1 for every 10 you harvested.
Your neighbors can not send you the sugarcane as it is not a gift item. However you can do an ingredient request for Sugar from the Sugar Refinery to get the sugarcane. When you get the sugarcane this way then you need to store it and then start the Sugar in the Sugar Refinery.
It looks like you have most of the steps (10 of 13) done for this quest, so hopefully it wont take long once you get the sugarcane boxes.
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Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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  #920  
Old May 02 2024, 11:17 PM
KnittyGirl KnittyGirl is offline
 
Join Date: Aug 01 2009
Location: Michigan
Posts: 129
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Quote:
Originally Posted by Taz D View Post
Hi KnittyGirl,
Did you plant and harvest yourself the sugarcane on the farms that you have this quest on? If you did this on other farms you have then you would only get 1 for every 10 you harvested.
Your neighbors can not send you the sugarcane as it is not a gift item. However you can do an ingredient request for Sugar from the Sugar Refinery to get the sugarcane. When you get the sugarcane this way then you need to store it and then start the Sugar in the Sugar Refinery.
It looks like you have most of the steps (10 of 13) done for this quest, so hopefully it wont take long once you get the sugarcane boxes.
Sorry!! I was having them send sugar, not sugarcane! I will go to the Refinery and request the ingredient. I did plant and harvest the sugarcane myself but it never got counted. It's happened before in the past but not very often. Thank you!!!!!
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