OFFICIAL Game Not loading/WebGL disabled/frequent crashes

[powell]

Originally Posted by marymarcel

Hi Irene

I moved your post to the thread for your problem.

When this happens, please close and reopen your browser.

If that doesnt work for you, then check your browser is up to date and also if you have any pending update for Windows or Mac in case you use it.

You can also clear your browser cache, take in mind that the first time you load the game after the clearing, it will load very slowly as all graphics have to be loaded again.

If you need instructions on how to clear your browser cache, visit the following link:
http://r1.slashkey.com/forum/showthread.php?t=421890

If nothing works for you, then you have more suggestions in the first post, first page of this thread.

I am having the same problem..........Web browser etc. it happens about once a day. I was using chrome and switched to edge, but no better. I have cleared cache and memcache, but the problem persists.