OFFICIAL Game Not loading/WebGL disabled/frequent crashes

[JohnAlbertini]

PITA to conform CONSTANTLY, ONCE should be enough. Maybe I'll be DONE with FT with all these obstacles!!!!

[macladywloo]

Thanks, Taz
I will try to determine what makes it happen and when. I do know that it happens when I am harvesting, plowing and replanting with the extended combine tool. Also, when I move to the next farm to continue, the message goes away, but then comes up again shortly after I begin work on that next farm…and so on. The farms are layered and have trees, flowers and water, but never all on the same farm. I know that can blow up the game!

[nikki77]

I have not been on for a week or two and it won't let me on my farm. I log on through facebook and I registered my email address which appeared at the top of my farm. help

[Taz D]

Originally Posted by nikki77

I have not been on for a week or two and it won't let me on my farm. I log on through facebook and I registered my email address which appeared at the top of my farm. help

Hi Nikki,
I moved your post to the thread about loading problems.
What are you seeing when you try to open your farms?


Please make sure your browser and computer are updated. If you do any updates please restart your computer to make sure the updates are applied.
Please try the suggestions in the first post of this thread.

[nikki77]

I am seeing a blank page. I click on the link on facebook that i have always used and I get nothing be a blank screen. Are we still going through facebook

[Taz D]

Originally Posted by nikki77

I am seeing a blank page. I click on the link on facebook that i have always used and I get nothing be a blank screen. Are we still going through facebook

Hi Nikki,
Yes we are still going through Facebook. The stand alone web site is not ready for operation yet.
Please do the steps I outlined in the answer I gave you the first time.


I have loaded your farms with no problems, so probably in updates for your computer or browser since you haven't been on for a week.

[nikki77]

Ok I have tried updating, cleaning my cashe and rebooting my computer. nothing is working.

[Taz D]

Originally Posted by nikki77

Ok I have tried updating, cleaning my cashe and rebooting my computer. nothing is working.

Hi Nikki,
What about the other suggestions like restarting your modem/router?

What kind of computer are you using?
What do you see in the FT Console when you try to load the game?



The only other thing I can suggest is try a different updated browser. The problem is not the servers. I have loaded your farms with no problems.

[nikki77]

I guess I am just dumb. I am not sure what you want me to follow. I have rebooted my computer and it is up to date. I never use your site, because I have had very little problems till now. Sorry

[Taz D]

Originally Posted by nikki77

I guess I am just dumb. I am not sure what you want me to follow. I have rebooted my computer and it is up to date. I never use your site, because I have had very little problems till now. Sorry

Hi Nikki,
Please make sure your browser and computer are updated. If you do any updates please restart your computer to make sure the updates are applied. That includes your browser as they tend to put out updates weekly.




Please try the suggestions in the first post of this thread.The first post of this thread has many suggestions as well as a link to more suggestions. You can find that post in this link:
http://www.slashkey.com/forum/showthread.php?t=352666