OFFICIAL Tools and Fuel

[net1917]

I am very upset about new tool you advertised when I logged on tonight bought the Harvester ex plant the newest one is what I was trying to buy but when I got it to my farm 37, it says it is a ex harvester plow and then when I go back to the store it says I have to buy the one I just bought to unlock the one I had wanted to buy. Please look at my account and help me with this. and let me know at this email. (email address removed) Treva Truesdell 09/24/23

[Taz D]

Originally Posted by net1917

I am very upset about new tool you advertised when I logged on tonight bought the Harvester ex plant the newest one is what I was trying to buy but when I got it to my farm 37, it says it is a ex harvester plow and then when I go back to the store it says I have to buy the one I just bought to unlock the one I had wanted to buy. Please look at my account and help me with this. and let me know at this email. (email address removed) Treva Truesdell 09/24/23

Hi Treva,
I moved your post to the thread about tools. Please do not include your email in your posts here as this is an open forum. We can not answer in email to you. We can only answer here in the forums.

What you bought tonight was the Harvester EX (11x11). You have to buy them in order. In order to buy the Combine Harvester Plant you have to own the Harvester and seeder EX (11x11). You then need to own the Combine Harvester Plow EX (11x11) which you don't own yet. After you have all of those then you can buy Combine Harvester Plant EX (11x11).


You have not even gotten up to the Tools that were released this time. To buy those you have to complete the 11x11 EX tools and then buy all of the 12x12 ones in order.

[ncbba2358]

Recently, irrigation tool has 'forgotten' that it was used. farm status shows that each farm it was used on was actually used, but the next day, crops/trees/flowers that it was applied to that should be ready were not ready as if not irrigated, and in cases where the purple irrigation tool was used on quick-growth plants that were not ready yet so they would have extended life before withering when irrigated, were dead long before they should have been.

[marymarcel]

Originally Posted by ncbba2358

Recently, irrigation tool has 'forgotten' that it was used. farm status shows that each farm it was used on was actually used, but the next day, crops/trees/flowers that it was applied to that should be ready were not ready as if not irrigated, and in cases where the purple irrigation tool was used on quick-growth plants that were not ready yet so they would have extended life before withering when irrigated, were dead long before they should have been.

Hi ncbba

I visited your farms and they are all showing up as irrigated except for farm 45.

Please be sure that time (hour, minutes, AM/PM) and date (day, month, year) are correct in your computer. If they are off then this kind of problem could happen.

Also, clear your memcache. Click in the following link and you will see another window with a short list of unsettings. Close that window and logout from the site. Then login again.
https://apps.slashkey.com/farmtown/p...lear_memcached

After that, open your storage and place your purple sprinkler on a farm. Remember to put a check mark in Show tools option in your preferences, the wrench, so you can see it.
Then reload the game and put the sprinkler back into storage.

You can then plant a farm and use the sprinkler. Reload the game and check if the farm is irrigated.
If it is then continue with another farm.

If it is not, then post here again letting us know in which farm you are having problems.

[joy_of_oz]

Hello Taz.
I had a super neighbour move some trees with the transplanter. after hours of work , nothing has been moved. This thing does not work! Joy

[Taz D]

Originally Posted by joy_of_oz

Hello Taz.
I had a super neighbour move some trees with the transplanter. after hours of work , nothing has been moved. This thing does not work! Joy

Hi Joy of Oz,
Were you on the farm while they were doing the work? If so that can make it revert back to the previous location. Also they do need to Save often as they are moving them. It really has nothing to do with which tool they are using.

[joy_of_oz]

Hi, yes i was there. I will try again ,thank you for the quick response. cheers Joy

[joy_of_oz]

Hi Taz , no good again , Cass wants her money back. Every time it failed, did what you said . Just hopeless, 200 farm cash wasted ! Joy

[Tiger]

Originally Posted by joy_of_oz

Hi Taz , no good again , Cass wants her money back. Every time it failed, did what you said . Just hopeless, 200 farm cash wasted ! Joy

Hi joy_of_oz,

Taz isn't available at this time.

By any chance could the farm your SN was designing be layered and the trees be sitting on top of something else like crops for example. Or could they be trying to use a trick to move them on top of something like crops? If they were trying to move things that are layered or trying to layer, please do not post those instructions on the forum as we are not permitted to allow those.
If that is what they were trying to do, that could be interfering with the transplanters working correctly.

If you have space on a farm that isn't layered you could try asking them to move some trees on that farm to a clear spot where nothing else is, and see if the transplanter works correctly then.

Please also report this issue to the support team to look into and please remember to give them the exact method and what your SN is moving when using the transplanters and what size transplanter they were using.

To contact Support, make sure that you are logged into the website then click on the link below, fill out the form and submit it. Please be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.

https://apps.slashkey.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you have any problems finding the automated response to your ticket, please click on the following link for instructions to help you with that: Support Issues - how to find their replies.

[gipsondgd]

I have purchased and used tree harvesters, flower harvesters seeders etc in the past and they are sitting on my farms . however I can not use them . they also do not appear highlited when I try to click on them it the shed .

Why cant I use them i should not have to purchase them again.

I will quit playing if I have to keep buying them over and over again