HTML5/WebGL: Game Not loading or frequent crashes

[beverduster]

1320178064 i cant get into farm town, this is the 1st time it has happened to me

[Taz D]

Originally Posted by beverduster

1320178064 i cant get into farm town, this is the 1st time it has happened to me

Hi Beverduster,
What happens when you try loading your farms?
If it is a case of the farm loading really slow maybe you need to change your default farm as that one is very loaded with facilities. Maybe try this link:
https://apps.facebook.com/farmtown/p...064&farm_ix=38


Please check if there is any update for Windows or Mac if you use it, you can type update in the search box and you usually get "search for updates", you have to follow the instructions. Remember to close and restart after updating.

Also check if your browser is updated.

Also there are steps in the first post of this thread to check your computer.

[Unicorns1972]

My game started coming up with this message yesterday, so I can't play at all:
WebGL Supported, but DISABLED ------------------- ERROR!

[marymarcel]

Originally Posted by Unicorns1972

My game started coming up with this message yesterday, so I can't play at all:
WebGL Supported, but DISABLED ------------------- ERROR!

Hi Unicorns

I moved your post to the thread about HTML5.

This happens when you encounter an error. You can try to close and reopen your browser and check if that fixes the problem.

If not, then clear your browser cache. The first time you load the game after the clearing, it will load slower as all graphics have to be loaded again.
If you need instructions on how to clear your browser cache, visit this link:

http://www.slashkey.com/forum/showthread.php?t=421890

Also, be sure your browser is up to date or if you have any pending update for Windows or Mac in case you use it.

[beverduster]

why cant we get into farm town, cant even get on face book, was lucky to get on to the slashkey forms

[marymarcel]

Originally Posted by beverduster

why cant we get into farm town, cant even get on face book, was lucky to get on to the slashkey forms

Hi beverduster

I moved your post to the thread about HTML5

If you cant load Facebook then maybe they are doing changes or updates for facebook or you are having internet issues.

You need to load Facebook properly in order to be able to load the game.

Please reset your router modem for a minute and see if that helps you. Also, restart your computer.

If you still have problems loading facebook, then contact your internet provider to be sure there is no problems with them. If everything is ok, then you will have to wait for a while till Facebook finish whatever they are doing.

[chrisluvsanimals]

Getting the same gray screen as others. Farms not loading

Seems to be browser related. I can load on Vivaldi, Edge and Torch, but not Chrome

[Taz D]

Originally Posted by chrisluvsanimals

Getting the same gray screen as others. Farms not loading

Hi Chrisluvsanimals,
Please check if there is any update for Windows or Mac if you use it, you can type update in the search box and you usually get "search for updates", you have to follow the instructions. Remember to close and restart after updating.

Also check if your browser is updated.

Also there are steps in the first post of this thread to check your computer.



Also make sure you have not added or enabled any extension or new add ons like an ad blocker.

[chrisluvsanimals]

Originally Posted by Taz D

Hi Chrisluvsanimals,
Please check if there is any update for Windows or Mac if you use it, you can type update in the search box and you usually get "search for updates", you have to follow the instructions. Remember to close and restart after updating.

Also check if your browser is updated.

Also there are steps in the first post of this thread to check your computer.



Also make sure you have not added or enabled any extension or new add ons like an ad blocker.

Update was available for Chrome....did the update but still grey screen

[Taz D]

Originally Posted by chrisluvsanimals

Update was available for Chrome....did the update but still grey screen

Hi Chrisluvsanimals,
Try clearing browser cache and memcache, close browser, restart your computer and then see if it will load.
You might try a different browser as well to see if it will load in it.