HTML5/WebGL: Game Not loading or frequent crashes

[marymarcel]

Originally Posted by Judithf

Still not able to load on Mac with Safari. Just get black screen and Toggle FT console in the box below. Help please

Hi Judithf

Please check if both your Mac and Safari need to be updated.
Also we had reports from other Mac users saying that Safari was not working for them but they downloaded Opera browser and it worked.

If you have to do updates, please remember to close and restart.

After that if your game still doesnt load, then follow the instructions given in this announcement:

http://r1.slashkey.com/forum/announcement.php?f=1

You have to try all suggestions under FIRST LOAD OF FARM TOWN.
After trying them all, then restart and check again if your game loads.

If your game doesnt load, then you have to provide the information under PERSISTENT LOADING ISSUES.
Please notice that for point 3, developers are asking for the last Checkpoint information.

If you dont see the information below your game screen, then click in Toggle FT console and scroll down the page using the bar on the right till you find the last Checkpoint information.

If you can't open the FT Console watch the "U" number in the upper right corner of your farms for the last number shown.