HTML5/WebGL: Game Not loading or frequent crashes

[supertrucker]

the game works fine - albeit a little slow - on Chrome, but it freezes up on firefox, all i see is a green screen where my farm should be. from reading other threads, my hardware & graphics cards are adequate, i have enough memory, all that is good. what am i missing? i'm not going to spend hard-earned dollars on a newer computer, for ONE Facebook game, so don't suggest that i do so (computer does everything else, no point in replacing it).

[Tiger]

Originally Posted by supertrucker

the game works fine - albeit a little slow - on Chrome, but it freezes up on firefox, all i see is a green screen where my farm should be. from reading other threads, my hardware & graphics cards are adequate, i have enough memory, all that is good. what am i missing? i'm not going to spend hard-earned dollars on a newer computer, for ONE Facebook game, so don't suggest that i do so (computer does everything else, no point in replacing it).

Hi supertrucker,

Without you listing what you have already tried to resolve this, I may suggest something you have already done. As you are saying Chrome is a little slow as well as your issue with Firefox, I will just list what to try for both of them.

Please check that you have done:

• all your software and driver updates on your computer
• make sure that Chrome and Firefox are up to date and that hardware acceleration when available is enabled in the browsers
• any extensions on the browsers that added, are disabled while you try to load the game.
  
  If you make any changes to your browsers, please remember to close and reopen the browser to make sure those changes are saved and applied.

If you still have difficulties after that please go to the 1st post on page 1 of this thread. There is more information for you there so you can check what your computer has compared to what would provide optimal game play. There are also instructions for various issues depending on what you are seeing when you try to load the game and what is showing in the FT Console beneath the game screen when you try the different browsers.

[supertrucker]

Originally Posted by Tiger

Hi supertrucker,

Without you listing what you have already tried to resolve this, I may suggest something you have already done. As you are saying Chrome is a little slow as well as your issue with Firefox, I will just list what to try for both of them.

Please check that you have done:

• all your software and driver updates on your computer
• make sure that Chrome and Firefox are up to date and that hardware acceleration when available is enabled in the browsers
• any extensions on the browsers that added, are disabled while you try to load the game.
  
  If you make any changes to your browsers, please remember to close and reopen the browser to make sure those changes are saved and applied.

If you still have difficulties after that please go to the 1st post on page 1 of this thread. There is more information for you there so you can check what your computer has compared to what would provide optimal game play. There are also instructions for various issues depending on what you are seeing when you try to load the game and what is showing in the FT Console beneath the game screen when you try the different browsers.

chrome updates itself, so does firefox...

here's what's inside the metal box under my desk...

AMD Athlon II X3 450 3.20 GHz processor
4 GB RAM, 3.75 GB usable
64-bit operating system
Windows 7, Home Premium (CANNOT upgrade to Windows 10!)

Windows 7 is as upgraded as it's going to get, they're not offering anymore updates to it.

when i run Chrome, the game loads all the way, there's a little banner right under the chat/neighbors area that says

WebGL 1.0
WebGL MEM 104/256 MB
MANAGED MEM 77 MB
UNITY MEM 27 MB
VIDEO MEM 512 MB

underneath the farm screen, if i scroll down, the last 'checkpoint' is 75

when i try firefox, it freezes at the bright green screen, but it gets to checkpoint 75 as well.

what am i missing? firefox ran the game much faster than chrome, it offers more goodies than chrome too.

[Taz D]

Originally Posted by supertrucker

chrome updates itself, so does firefox...

here's what's inside the metal box under my desk...

AMD Athlon II X3 450 3.20 GHz processor
4 GB RAM, 3.75 GB usable
64-bit operating system
Windows 7, Home Premium (CANNOT upgrade to Windows 10!)

Windows 7 is as upgraded as it's going to get, they're not offering anymore updates to it.

when i run Chrome, the game loads all the way, there's a little banner right under the chat/neighbors area that says

WebGL 1.0
WebGL MEM 104/256 MB
MANAGED MEM 77 MB
UNITY MEM 27 MB
VIDEO MEM 512 MB

underneath the farm screen, if i scroll down, the last 'checkpoint' is 75

when i try firefox, it freezes at the bright green screen, but it gets to checkpoint 75 as well.

what am i missing? firefox ran the game much faster than chrome, it offers more goodies than chrome too.

Hi Supertrucker,
Try making sure that cookies and pop ups are alllowed for your Firefox by the instructions in the following link:
http://www.slashkey.com/forum/showthread.php?t=625118