Go Back   Farm Town > Help & Support > News & Announcements

 
 
Thread Tools Search this Thread Display Modes
Prev Previous Post   Next Post Next
  #11  
Old Aug 28 2021, 10:18 AM
Taz D's Avatar
Taz D Taz D is offline
Senior Moderator
 
Join Date: Apr 29 2010
Location: Buda, Tx
Posts: 21,890
Default

Quote:
Originally Posted by sheila_c View Post
I cannot get into the game this morning. I have read the instructions at the top of this post and none of the solutions seem to apply or work in my situation:

Web GL is fine.
Extensions turned off.
Browser history cleared.

Same results in Chrome, Firefox, Brave and Vivalidi.

Does not matter if I try through Facebook or hit the Play Farm Town from Slashkey.

Nothing changed on my end from shutting down last night after playing the game to turning on this morning and not being able to get in the game.

Here are my screenshots:

Farm Town is requesting access:
https://imgur.com/wAHvgfM

You need to authorize the app in order to play:
https://imgur.com/meE8T6p

Login Error: There is an error in logging you into this application. Please try again later.
https://imgur.com/naUOxjO

ETA 1: And I have no idea what my farm # is.

ETA 2: I can get into other Facebook games without a problem.
Hi SheilaC
Have you had any warnings from Facebook about going to fast or posting too often? This sounds like you have been banned for a time by Facebook for exceeding their security settings. If you have been banned by Facebook you will have to wait until the banned time is up before you can get back into the game. Unfortunately there is nothing we can do to help with this.

Have you been posting or reposting a lot in Facebook groups or using automatic collection of gifts from gift sites? Those are some of the things Facebook has been limiting under their current security settings. If this is the case then you need to slow down on the posting or collecting gifts from the gift sites.
__________________
Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
 

Tags
black screen, web gl

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -5. The time now is 07:11 PM.