OFFICIAL Markets/Chat/Messaging

[marymarcel]

Originally Posted by sgsmith

No response from ticket I opened regarding unable to use the Job or Trade Marketplace. I have 1 email address which is [email removed by safety] and I have added support@slashkey.com and billing@slashkey.com to my address book.

When did you contact them? 10/24/22 12:30 - 1 EDT
Did you get the auto response email? No
Have you checked your spam/junk folder for it? Yes
Did you also try another email address you have and have the same problem with that one as well? No other email address

Please help me get this resolved.

Hi sgsmith

I moved your post to the thread about Marketplace where you other post about this problem was also moved and answered.

I had removed your email address from your post as this is a public forum and it is not good to post it here.

When you posted here for the first time, Taz D answered you and asked you a few things to do and check but we didnt get a response.
This is the link to his response:
http://r1.slashkey.com/forum/showthr...58#post6515958

Please read it and see if any of the suggestions given works for you.

Also be sure that your browser is up to date and check if you have any pending update for Windows or Mac in case you use it.

I will try to check what happened with your ticket to Support and will send you a private message as soon as I get any information. Thanks