OFFICIAL Missing-Crops, Trees, Buildings, Other Items

[Gertrude's Dude Ranch]

My requests are being ignored for over a year.

I am now missing 15 FT$ facs, 5 from a year ago, which I contacted you about for over a year, and 10 NEW ones.

Don't know why you continue to treat a player like that.

[Gertrude's Dude Ranch]

OH, and yes, I know you will also delete my thread like you have every other one.

Thanking you in advance.

[Taz D]

Originally Posted by Gertrude's Dude Ranch

My requests are being ignored for over a year.

I am now missing 15 FT$ facs, 5 from a year ago, which I contacted you about for over a year, and 10 NEW ones.

Don't know why you continue to treat a player like that.

Originally Posted by Gertrude's Dude Ranch

OH, and yes, I know you will also delete my thread like you have every other one.

Thanking you in advance.

Hi Gertrude,
Your posts have never been deleted. They have been moved to the thread about the subject you have posted concerning. To find your posts when they have been moved please use the instructions in the following link:
https://www.slashkey.com/forum/showthread.php?t=594766


We can not do any refunds through the forums. Only Support can do refunds for missing items. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
To contact through the website:
https://apps.slashkey.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366


There is nothing we can do about your missing facilities through the forums, so please work with Support for this. It does no good to continue posting in here about this issue.


I will move this to the thread about missing items later today. We try to keep the forums clean by grouping posts by subject. Here is a link to that thread:
https://www.slashkey.com/forum/showthread.php?t=594638

[Gertrude's Dude Ranch]

i have sent over twenty requests for over a year.

They are all IGNORED.

[Taz D]

Originally Posted by Gertrude's Dude Ranch

i have sent over twenty requests for over a year.

They are all IGNORED.

Hi Gertrude,
If you are talking about tickets you sent to Support they have not been ignored. Are you getting the auto-response when you send a ticket in? If not then your email provider may be blocking the responses from Support. I can ask Support to contact you via a differnt email that should get through, but I need to know about the auto response for the last time you sent a ticket to them. Also when you sent the last ticket to them.

You were credited with 250 FC on Feb 8th last year for those missing facilities you had at that time.


Sending you aprivate message.

[Gertrude's Dude Ranch]

OH, and now I need TWO of them or I will lose QUESTS. They expire.

Like not getting help from FarmTown Support after sending more than 20 requests in the last month over the LINK that you just showed me.

[Gertrude's Dude Ranch]

Then, for the first time ever, I get a warning for using a bot.

I was not using a bot. I.was.buying.stupid.ostriches.

[Taz D]

Originally Posted by Gertrude's Dude Ranch

Then, for the first time ever, I get a warning for using a bot.

I was not using a bot. I.was.buying.stupid.ostriches.

Hi Gertrude,
You get that warning if you are clicking too fast whether it is with a bot or an autoclicker or just tapping it yourself to fast. Try slowing down with your buying of ostriches and you won't get banned.


I am now going to move this thread to the Missing thread:
https://www.slashkey.com/forum/showthread.php?t=594638

[Gertrude's Dude Ranch]

I do not get any response whatsoever, no acknowledgement at all.

I check my unknown sender mail and my spam folder every day before I delete them.

[Taz D]

Originally Posted by Gertrude's Dude Ranch

I do not get any response whatsoever, no acknowledgement at all.

I check my unknown sender mail and my spam folder every day before I delete them.

Hi Gertrude,

Support sent you one just this evening. Read the private message I sent you.