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Old Jan 19 2024, 11:34 AM
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marymarcel marymarcel is offline
 
Join Date: Sep 30 2009
Location: Buenos Aires, Argentina
Posts: 16,097
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Quote:
Originally Posted by SpotSpot View Post
I recently purchased my first purple cargo ship. When I click on it to load the items it will not allow me to load the items or to load the people for my log.
Hi SpotSpot

Please try clearing your memcache, link below. A new window will open with a short list of unsettings.
Close that window and the game in all tabs you have it open. Then load the game again and see if you are able to load the ship.

https://apps.slashkey.com/farmtown/p...lear_memcached

If that doesnt work for you then please contact Support team. To contact them click on the link below, fill out the form and submit it. Please include all details about your problem so you can get help faster. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.

https://apps.slashkey.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366
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Tags
cargo ships, container, cranes, dispatch ship, logbook, pink port, port deleted, red skip port, replace port, reuse itinerary, ship rewards, ship's logbook, ships, skip port

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