OFFICIAL Missing-Crops, Trees, Buildings, Other Items

[Taz D]

Originally Posted by Enigmacross

Missing FC facility ..
I just discovered that my Moroccan Restaurant is missing. I know I must have had one at some point. I had to purchase another one so I could complete a quest. Is there a way to check on what might have happened to it?

Hi Enigmacross,
Yes you are missing one of those. There isn't any way for us to check on why it disappeared. Open the farm selector and then click on the Show Facility Info. Look at the farm you had it on and see how many facilities you have on that farm and how far over the blue line is. If you have a lot on that farm as well as other things such as crops, trees, flowers and waters layered then that would be why it disappeared. There is a limit to how much you can place on a farm.

We can not do refunds through the forums so you will need to contact Support about this. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
To contact through the website:
https://apps.slashkey.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366