OFFICIAL Game Not loading/WebGL disabled/frequent crashes

[Elizabeth5]

HI LO

OFFLINE ISSUES Are all okay now. We're back ONLINE!!!

[Rob T]

Hi Farmers,

Offline issues are now fixed

Happy Farming!

[debbie9747]

are you down slash key is not working for many people

[marymarcel]

Originally Posted by debbie9747

are you down slash key is not working for many people

Hi debbie

Im sorry your post was missing.

I moved it to the thread for your problem.

To answer you, no the game was not down. If you are still having problems to load it, please try all suggestions given in the first post, first page of this thread.

[Scooter]

Not sure if this is where to post, but here goes.
I've had a bit of trouble the last couple days with task going to que rather than completing said task, whether it is harvesting, working facilities etc.
I just got this message FT console and I have no idea what I need to do. I have cleared the cache, emptied my computers recycle bin and rebooted my computer.

2024-12-06 16:25:55.406 WARNWARNING: Ajax.Send_Ajax_Request - got error: ConnectionError, Unknown Error, code: 0, https://w21.slashkey.com/facebook/fa...1TSEEyNTYifQ==

[Taz D]

Originally Posted by Scooter

Not sure if this is where to post, but here goes.
I've had a bit of trouble the last couple days with task going to que rather than completing said task, whether it is harvesting, working facilities etc.
I just got this message FT console and I have no idea what I need to do. I have cleared the cache, emptied my computers recycle bin and rebooted my computer.

2024-12-06 16:25:55.406 WARNWARNING: Ajax.Send_Ajax_Request - got error: ConnectionError, Unknown Error, code: 0, https://w21.slashkey.com/facebook/fa...1TSEEyNTYifQ==

Hi Scooter,
First thing is to make sure your browser and computer operating system are updated. If you do have to do any updates then be sure to restart your computer after doing those.
There are other suggestions you can try in the following link:
https://www.slashkey.com/forum/showthread.php?t=627590


Also this could be an internet connection problem. That does not mean your connection to your service provider. Your data has to travel from yoour computer through many internet links to get to the Farm Town servers and back to your computer. Any one of those links having problems can cause your data to not get through and cause a connection error. Unfortunately we have no way to check those links nor any way to control them. The only thing you can do is keep trying and hopefully the problem will be fixed by whoever owns the link causing your problem.

[Scooter]

Thanks! I'll try those things.

[LisaScobee]

@Taz...Just upgraded my internet speed to nearly 40mbps. Will this speed up the game? Hope so!

[Taz D]

Originally Posted by LisaScobee

@Taz...Just upgraded my internet speed to nearly 40mbps. Will this speed up the game? Hope so!

Hi Lisa,
Your internet speed can be 1gbps and it won't change your speed in your computer. It depends on how fast your computer can receive the data and even the fastest home computers can only receive up to 100 kbps. Most computers use a 10kbps connection.
Upping you internet speed is only going to help if you have a lot of devices connected to your internet that are using bandwidth. So with a higher speed then more things can receive data at a normal rate and not get slowed down waiting.
The higher internet speed is not going to make up for the lack of memory or processor speed of an older computer.

[LisaScobee]

Surprising (what you said about the old PC and speed). Game's flying on the "old" machine. Coincidence? Amazon Alexa and my computer(s) are all that's connected.

BTW...is there a way to insert photos like that to where they don't look so wonky? Thx.

Originally Posted by Taz D

Hi Lisa,
Your internet speed can be 1gbps and it won't change your speed in your computer. It depends on how fast your computer can receive the data and even the fastest home computers can only receive up to 100 kbps. Most computers use a 10kbps connection.
Upping you internet speed is only going to help if you have a lot of devices connected to your internet that are using bandwidth. So with a higher speed then more things can receive data at a normal rate and not get slowed down waiting.
The higher internet speed is not going to make up for the lack of memory or processor speed of an older computer.