Go Back   Farm Town > Help & Support > News & Announcements

Closed Thread
 
Thread Tools Search this Thread Display Modes
  #1  
Old Dec 24 2021, 12:09 AM
jenny57brown@gmail.com jenny57brown@gmail.com is offline
Account Not Linked
 
Join Date: Dec 23 2021
Posts: 1
Default

Good morning all can you help ? Your browser does not support graphics API "WebGL 2" which is required for this content. this keeps coming up and I don't know what to do.
  #2  
Old Dec 24 2021, 12:10 AM
Taz D's Avatar
Taz D Taz D is offline
Senior Moderator
 
Join Date: Apr 29 2010
Location: Buda, Tx
Posts: 21,852
Default

Quote:
Originally Posted by jenny57brown@gmail.com View Post
Good morning all can you help ? Your browser does not support graphics API "WebGL 2" which is required for this content. you help ? this keeps coming up and I don't know what to do.
Hi Jenny,
We are aware that there appears to be a problem with loading the game with mostly Chrome and not supporting WebGL 2.0. We have sent this to the developers to find out what is going on. Please be patient until they can check this out and figure out the problem.
The problem is those using WebGL1.0 and the game only allowing WebGL 2.0. The developers are working on this issue.
__________________
Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
  #3  
Old Dec 24 2021, 02:31 AM
elias466 elias466 is offline
 
Join Date: Jul 31 2021
Posts: 6
Question

Hi, I have a problem
I bought farm cash and when the transaction was completed I received a message:
A page embedded at: 1slashkey.com reads:
Your browser does not support graphics API "WebGL 2" which is required for this content.
And I am no longer able to play .. I am blocked and the cash farms that I bought I cannot see them ???
Please help me !!:
ID number (109525126112385) -
Monick
  #4  
Old Dec 24 2021, 03:36 AM
Susan Canning Susan Canning is offline
Account Not Linked
 
Join Date: Nov 22 2013
Posts: 80
Default

Just to say I have eventually got in using Fire Fox
  #5  
Old Dec 24 2021, 04:41 AM
Tiger's Avatar
Tiger Tiger is offline
 
Join Date: Mar 12 2010
Location: UK but i'd rather be somewhere hot and sunny :) with a swimming pool!
Posts: 9,736
Default

The new version of the game released last night required a new version of Unity as well, the platform that is used to create the game.

We have discovered that the new Unity version is having issues with WebGL 1.0, so players that have computers and browsers without WebGL 2.0 support are not currently able to load the game.


We are currently researching this issue and figuring out how we can enable support for WebGL 1.0 again.
__________________
Tiger


Clickable Help Links:
Need help? Post in Help and Support
How to get and Create your Farm Link
How to FIND YOUR POSTS on the forum.


  #6  
Old Dec 24 2021, 05:48 AM
clydester123 clydester123 is offline
 
Join Date: Sep 07 2012
Posts: 6
Default why is this and can i fix it.

Your browser does not support graphics API "WebGL 2" which is required for this content.
  #7  
Old Dec 24 2021, 05:52 AM
Tiger's Avatar
Tiger Tiger is offline
 
Join Date: Mar 12 2010
Location: UK but i'd rather be somewhere hot and sunny :) with a swimming pool!
Posts: 9,736
Default

Quote:
Originally Posted by clydester123 View Post
Your browser does not support graphics API "WebGL 2" which is required for this content.
Hi clydester123,

I have moved your post to the thread about issues with WebGL. Please see this post, the developers are working on the problem:
http://r1.slashkey.com/forum/showthread.php?t=650270
__________________
Tiger


Clickable Help Links:
Need help? Post in Help and Support
How to get and Create your Farm Link
How to FIND YOUR POSTS on the forum.


  #8  
Old Dec 24 2021, 09:37 AM
Sharon A Sharon A is offline
 
Join Date: Jan 03 2015
Posts: 6
Default slash key

When I go to Farm Town I get a message stating Embedded page at 11.slashkey.com. Your browser does not support graphic AP1 "WebGL2" which is required for this content.

I get this same message for Firefox and Edge. Please tell me how to fix this problem.
  #9  
Old Dec 24 2021, 09:47 AM
Taz D's Avatar
Taz D Taz D is offline
Senior Moderator
 
Join Date: Apr 29 2010
Location: Buda, Tx
Posts: 21,852
Default

Quote:
Originally Posted by Sharon A View Post
When I go to Farm Town I get a message stating Embedded page at 11.slashkey.com. Your browser does not support graphic AP1 "WebGL2" which is required for this content.

I get this same message for Firefox and Edge. Please tell me how to fix this problem.
Hi Sharon,
I have moved your post to the thread about loading problems. Please read this post above yours:
http://www.slashkey.com/forum/showpo...postcount=4552
__________________
Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
  #10  
Old Dec 24 2021, 09:56 AM
joshjoys16 joshjoys16 is offline
 
Join Date: Jul 17 2016
Location: Malaysia
Posts: 7
Default

2021-12-24 15:54:15.742 ERRORFailed to download file https://cdn.slashkey.com/flash/farm/...ild287.data.gz

The above is the message I receive when it failed to load the farm.

What to do?
Closed Thread

Tags
black screen, web gl

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -5. The time now is 11:14 PM.